Customer Service Representative - VOX Cinemas


Applicants for
1 open position
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job


  • Follow MAF Cinema’s Service Steps to deliver a consistent high level of service to all guests.
  • Extend courteous departures as guests leave the restaurant
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
  • Implement the MAF service steps.
  • Be familiar with the operation of Vista system and manual system procedures.


  • Respect all fellow team members and treat as equals.
  • Always provide assistance to others where possible regardless of which department is listed on the roster.

Health & Safety:

  • Adhere to policies & procedures listed in MAF Cinemas health and safety management program to ensure a safe environment for guest, colleagues and self.

Food Hygiene & Handling:

  • Follow food hygiene policies to ensure all food & beverage served to MAF Cinemas guests is safe and free of contamination

Suggestive Selling & Upselling:

  • Utilize suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction.

Cash Handling:

  • Adhere the MAF Cinema’s cash handling policies to ensure all guests receive the correct change and minimize unders/overs for each and every shift.
Job Requirements
  • Previous F&B/Customer Service/Retail experience preferred.
  • Physically fit to perform required duties.
  • Able to read/write in English.
  • The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Be available to work night shifts, and on weekends and public holidays as per the roster.
About this Company

Founded in 1992, Majid Al Futtaim is the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia.

A remarkable business success story, Majid Al Futtaim started from one man’s vision to transform the face of shopping,... (More)

Industry: Entertainment
See all Careers and Jobs at MAJID AL FUTTAIM
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