Senior Process Improvement
Xceed -
Maadi, CairoPosted 6 years ago62Applicants for10 open positions
- 60Viewed
- 5In Consideration
- 0Not Selected
Job Details
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Job Description
- Supervise the documentation and mapping for new accounts processes.
- Review and update key customer related processes and its appropriate metrics according to Xceed quality standards.
- Follow up on the issuance of regular internal and external analytical reports.
- Manage the Voice of the customer process with regard to data analysis, results reporting, action plans recommendations, and follow up on action plans.
- Manage and control big process improvement projects.
- Assist and support the day to day operation performance and improvement initiatives.
Job Requirements
- 4 years experience preferably with Reporting, Analysis or Operation management experience, out of which 2 of them in a leadership position
- University degree preferably in Business Management. In any case a profound knowledge of organizational planning, statistics, target oriented thinking and acting.
- Certified Six Sigma black-belt.
- Successful track record with reference to:
- Data Analysis and processing
- Reporting and information presentation.
- Experience in any similar role would be advantageous
- Excellent command of English and Arabic, any other language is an asset.
- Excellent knowledge of MS Office package and Visio is a must and other analysis tools are required