Career Development Supervisor

ECCO - Nasr City, Cairo

Applicants for
1 open position
Experience Needed:
More than 5 years
Career Level:
Job Type:
Full Time
1 open position
About the Job
  • Set the progression map which grows the future leaders and brings retention programs for the specific and key groups of employees.
  • Set with the recruitment team the requested qualification & skills for the titles.
  • Designs, develops and leads the implementation of the career development strategy.
  • Connects the career development strategy with the business strategy and HR Strategy
  • Sets the basic schedule of career development activities during the year
  • Lead and manage the development of different development programs for specific groups of employees and talents
  • Regularly assess the results of development programs
  • Promotes development programs in the organization
  • Leads the design of different assessment tools
  • Sets the methodology for the assessment and development centers
  • Leads, manages and develops the team of Career Development Specialists
  • Leads strategic organization wide projects focused on the development of high potentials and young leaders.
  • Cascade to career development team their targets and ensure that they understand well the individual objectives.
  • Meet with the team on a regular basis and collect a feedback.
  • Manage the KPIs of career development Team, also set the annual appraisal
Job Requirements

Essential Qualification

  • Bachelor’s Degree
  • Level of English: Very Good.

Indicative Years of Experience

  • +5 years in call center industry, minimum 1 year as supervisor.
About this Company

ECCO Outsourcing was established in 2001. We provide a wide array of Business Process Outsourcing services such as Contact Center; Inbound, Outbound, Front and Back Office services, all customized to clients’ needs. We also provide Customer Relationship Management (CRM)... (More)

See all Careers and Jobs at ECCO
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