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Job Description
Company Description
MICO WORLD, founded in 2014, is a world-leading open social platform. They are committed to creating high-quality and rich open social products for users around the world. With a presence in more than 150 countries and regions, MICO WORLD has 100 million users and has contracted more than 150 thousand anchors. They are deeply involved in markets such as the Middle East, Southeast Asia, South Asia, Europe, and America. MICO WORLD is dedicated to enhancing localization management and promoting branding worldwide.
Role Description
- Response to clients' requests via chat and email
- Analysis of clients' requests (Chat and Email)
- Conflicts resolution
Job Requirements
Qualifications
- Strong customer support and customer service skills
- Ability to create a positive customer experience.
- Multi-tasking
- Ability to handle customer inquiries and resolve issues.
- Good problem-solving and communication skills
- Experience in a customer service role is a plus.
- Fluent in English
What we offer
- 5\2 shift work-rotation (Morning, daytime and time)
- work in the office.
- opportunities for internal career growth and development.
- Very attractive salary
- transportation allowance
- medical and social insurance
