IT Specialist

Confidential Company - Nasr City, Cairo

97
Applicants for
1 open position
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable, Bonus
Languages:
English
Vacancies:
1 open position
About the Job

Main Duties:

  • Provide technical assistance and support for incoming Incidents and issues related to computer systems, software, and hardware.
  • Effect required hardware upgrades and repair to maintain mission capability
  • Respond to Incidents either by email or over the phone.
  • Install and configure wireless hubs, routers, switches, and various transmission media.
  • Install, optimize and troubleshoot Local Area and Base Area Networks.
  • Perform Root Cause Analysis.
  • Escalate Incidents to the 2nd level of support should the need arise.
  • Participate in the implementation, installation, of software.
  • Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
  • Align a preventive maintenance process to avoid the repetition of the incidents.
  • Ability to align Department policies and processes.
Job Requirements
  • Bachelor Degree of Computer Science
  • Based near by Nasr City
  • 2-4 years of experience.
  • Very Good English.
  • Excellent Communication Skills.
  • Excellent Problem Solving Skills.
  • Familiar with ERP Systems (MS Dynamics, Oracle, SAP...etc.).
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