Community Manager

Dottopia - Agouza, Giza

18
Applicants for
1 open position
18
Seen
4
Rejected
Experience Needed:
2 to 3 years
Career Level:
Manager
Job Type:
Full Time
Salary:
Negotiable
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Responsible for managing and moderating brand content for clients’ and its social communities.
  • Assist the Social Media team with planning, and analyzing social media marketing efforts across a variety of channels.
  • Review user generated comments and response in a quick and timely manner.
  • Summarize insights and conversations to create actionable, client-facing reports that lead to optimization.
  • Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience.
  • Manage day-to-day activities for clients on Facebook, Twitter, Instagram, and other social media platforms.
  • Establishing metrics, picking up community insights and reporting or recommending strategies that achieve marketing goals.
  • Utilize social analytics tools to generate insights.
  • Work with the creative team from time-to-time to create original content ideas.
  • Protect the brand image and increase the brand loyalty with our customers.
Job Requirements
  • Minimum 2 years of experience managing social media platforms or communities for brands.
  • Maximum age 28.
  • Customer services background is a plus.
  • Time management skills and leadership skills
  • Fluency of written Arabic and English.
  • Work under pressure and crisis management.
  • Keen eye for details.
  • Have a good knowledge of principles of customer service.
  • Able to manage multiple tasks within specified time frames.
About this Company

We are Dottopia, We’re the creative strategy behind the headline, the directors behind the perfect photo. We’re the code that makes you keep clicking and graphics that engage and inspire. We’re the ones that lose sleep over typography and take our work home with us. We’re the lucky ones who love what we do and hate to give up.

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