Customer Service Agent - Ismailia

Xteam - Ismailia, Egypt

29
Applicants for
1 open position
16
Seen
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Vacancies:
1 open position
About the Job
  • Make large amounts of outgoing calls.
  • Make random visits to stores to survey customers.
  • Manage large amounts of incoming calls.
  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

About this Company

إكس تيم هي شركة حديثة التأسيس ذو رؤية حديثة تمتلك خبرة 8 سنوات في سوق التجارة بإكسسوار المحمول والتابلت في السوق المصرية

Xteam is a new company with new vision have 8 years of Mobile and tablets accessories trading in Egypt market

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