Junior IT/Help Desk Specialist

Cottonball - Cairo

Applicants for
1 open position
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job


  • Updating inventory on shopify software.
  • Reviewing stock levels and producing reports when necessary regarding items needing re-stocking.
  • Identifying the best software to use for our retail operations.
  • Updating website when necessary either directly or via third parties.
  • Inputting new products and updating existing products on the website.
  • Supervising and tracking customer communication on orders online.
  • Providing support including procedural documentation and relevant reports.
  • Search Engine Optimization.
  • Website Traffic analysis and improvement via Google analytics.


  • Installing computer hardware operating systems and applications.
  • Monitoring and maintaining computer systems and networks.
  • Troubleshooting systems and network problems and solving hardware and software faults.
  • Setting up new users' accounts and profiles and dealing with password issues.
Job Requirements


Business information technology or Computer science preferred but not necessary 0-3 years of experience


  • Fast learner when it comes to IT systems necessary.
  • Good technical computer skills necessary.
  • Problem solving skills- Ability to think analytically and logically.
  • A good memory of how software and operating systems work.
  • The ability to work in a team- A strong customer focus.
  • Attention to detail.
About this Company

Nowadays, there are very few moments in life that remind us of the simple things - but Cotton Ball is here to do just that. Offering a variety of basic tees in all colors, shapes and sizes, we've designed a product for the everyday go-getter. And even better, the shirts are... (More)

See all Careers and Jobs at Cottonball
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