Customer Service Agent

Arafa Retail Group - Downtown, Cairo

Applicants for
15 open positions
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Education Level:
Bachelor's Degree only
15 open positions
About the Job
  • Help and support all customers quires on the desk or throw the phone
  • Support the customers in terms refund items and help them to find the customer target item
  • Confirm that our goods return policy followed
  • Handling customer complaints with daily statement to clear customer requirements.
  • Maintain after sale service
  • Daily change price check
  • Daily, weekly and monthly reports
Job Requirements
  • Bachelor's degree
  • Very good in English language
About this Company

In 1907, in the Egyptian Delta region, Abdel Maksoud Arafa first embarked on his professional journey by opening a small fabrics retail shop. Some years later, the family made the decision to move the business to the capital for better market exposure and visibility. After... (More)

Industry: Retail
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