Call Center Supervisor - Alexandria

Mega Trust - Sidi Bishr, Alexandria

59
Applicants for
1 open position
54
Seen
2
Shortlisted
43
Rejected
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable, Annual Bonus
Languages:
English
Vacancies:
1 open position
Gender:
Females Only
About the Job
  • Supervise on : Takes orders by obtaining and verifying information.
  • Supervise on : Enters orders by transmitting information.
  • Provides product/service information by answering questions; offering assistance.
  • Maintains call center database by entering and verifying information; updating contact log.
  • Improves quality results by recommending changes.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Job Requirements
  • Females only
  • 3:5 years experience with at least 1 year experience as call center supervisor
  • Strong leadership & personality
  • Excellent in English & using office
  • Good experience in CRM or any other call center programs
  • Alexandria residency only
  • Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking
About this Company

We are Saudi company based in Riyadh, was established in 1996 and its business is based on providing the best products in addition to maintenance and technical support services.

Industry: Retail
See all Careers and Jobs at Mega Trust
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