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Job Description
- Manage the day to day operations of the KSA retail CRM system
- Analyze CRM data and create customer segmentation and profiling to enable targeted communication
- Develop and implement the monthly CRM plan in co-ordination with the Retail marketing manager
- Manage the CRM developer (Capillary) and execute CRM plans to drive sales and footfall
- Develop and launch the KSA loyalty program
- Expand the CRM system to Kenaz and Amazing
- Set, monitor and deliver the CRM and loyalty KPI’s
Job Requirements
- Experience with retail companies is a must.
- Job Location: Saudi Arabia - Riyadh City.
- Single residency will provided by the company.