Senior Facilities Engineer

Raya Contact Center - 6th Of October, Giza

Applicants for
1 open position
Experience Needed:
5 to 7 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Supervise the new projects implementations in terms of (construction, electromechanical, Safety, Security, etc.)
  • Perform ongoing preventive maintenance and repair work on facility mechanical, electrical, and other installed systems
  • Maintain, operate all associated equipment, electrical equipment, plumbing systems, building management system, and building repairs
  • Manage all related matters to HVAC systems with the service provider and supervise HVAC preventive maintenance contracts
  • Manage and supervise maintenance providers for Electrical Systems, generators and UPS systems
  • Perform facility inspections and report on conditions may affect operations
  • Manage energy saving plan
  • Respond to emergencies
  • Monitor, review and understand equipment and methods of operation, firefighting system and ensure the consecutive maintenance of all components (electric pumps, diesel pumps, pipelines, expansion tanks, panels, fire alarming systems and etc.)
  • Handle all related cases to CCTV, Access control systems
  • Prepare and submit summary reports of conditions in buildings and recommend actions to be taken
  • Comply and ensure compliance of all parties with all safety procedures and requirements
  • Maintain compliance to City, County, district ordinances and codes
  • Support any afterhours building needs and activities as required
  • Train and support new joiners and contribute in tracking and reporting the performance till covering the learning curve and proactively learn and train other staff members on new technologies.
  • Manage people and handle as escalation point the team complaints and supervise the performance and achievement; evaluate performance with key metrics and conduct one-to-one meetings with all relevant subordinates to communicate feedback from monthly performance assessment; carry out general meeting as well to review operational results and discuss improvement steps and plan to eliminate the attrition potentials and consider VOE
  • Prepares monthly KPI’s and annual appraisals of maintenance personnel
  • Ensures that role KPI’s are meeting or exceeding the main objectives SLA required
Job Requirements

Functional Level:

  • Good knowledge of AutoCAD 2D
  • Strong electromechanical background
  • Knowledge of infrastructure planning
  • Very good analytical skills

Business Level:

  • Awareness of RCC statement of direction
  • Awareness of RCC policies and procedures
  • Awareness of RCC culture and values

Interpersonal Level:

  • Communication skills
  • People Management Skills
  • Dynamic
  • Negotiation Skills

Problem Solving:

  • Good problem solving skills
  • Safety practices and attention to quality.

Educational Background:

  • Bachelor’s degree preferred to be in Mechanical Engineering

Professional Experience:

  • 5-7 years of proven experience in facilities management or relevant position
  • Well-versed in technical/engineering operations and facilities management

Language Skills:

  • Very good in both Arabic and English language is mandatory
About this Company

Raya Contact Center is a world-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services. Raya Contact Center with its Call Center services caters to clients, including... (More)

See all Careers and Jobs at Raya Contact Center