Customer Service Agent

Global View Real Estate Investment - Sheikh Zayed, Giza

67
Applicants for
2 open positions
33
Seen
7
Shortlisted
4
Rejected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,000 to 5,000 EGP per month, Incentive, Social insurance
Languages:
English
Vacancies:
2 open positions
About the Job
  • Manage incoming calls and face to face meetings.
  • Generate sales leads (not going to work as sales)
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution; Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Managing incoming calls and customer service inquiries.
  • Generating sales leads that develop into new customers.
  • Identifying and assessing customers’ needs to achieve satisfaction.
Job Requirements
  • Excellent communication and presentation skills.
  • Bachelor degree.
About this Company

Global View Real Estate Investment is a prominent home builders , real estate developers and interior design company

We are a share holder company established according to the rules and regulations of the Law # 159 for year 1981

Our working capital is... (More)

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