Job Details
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Job Description
- Supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
- Responds in a professional and courteous manner to guests by providing accurate and timely information and services.
- Resolve guests issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Job Requirements
- A positive attitude and excellent communication skills.
- Experience of motivating and leading a winning team.
- Ability to remain calm whilst under pressure.
- Knowledge of Opera System is required.