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Job Description
- The CRM Manager will work with customer service, marketing staff and operations to maintain a customer-focused attitude with a focus on activities that create lifetime customers.
- The customer relationship manager will not only solve customer requests but will proactively offer ideas and insights to improve the customer's issues and challenges.
- The customer relationship manager will follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers.
Job Requirements
- Should be a Real Estate Background
- Customer relationship managers should know their customer's needs, wishes and dreams.
- He or she should be well versed in the value delivered to customers and the problems customers are trying to solve.
- The position also requires a strong knowledge of budgeting and forecasting.
