Customer Service Agent

Confidential Company - Cairo, Egypt

28
Applicants for
6 open positions
23
Seen
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable, KPI
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English, Turkish
Vacancies:
6 open positions
About the Job
  • Develop strong customer relationships and will be responsible to resolve queries of the customers through e-mail and chat.
  • Manage and take ownership of the resolution process for all customer related issues.
  • Inform member of current promotions and new or updated products.
  • Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather than through live chat.
  • Maintain up to date knowledge and assimilates quickly to new promotional offers and programs.
Job Requirements
  • Speaking English fluently and being able to communicate with the native users smoothly and fluently, Turkish language-literacy.
  • Having excellent communication skills with the locals, can accept night shifts and work in the office