IT Help Desk Engineer

MCV - Alsalihiyyah Aljadidah, Sharqia

136
Applicants for
2 open positions
119
Seen
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Vacancies:
2 open positions
About the Job
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Act as first line support for end users & apply IT standards.
  • Install, modify, and repair computer hardware and software.
  • Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
  • Utilize and maintain the helpdesk tracking software.
  • Manage PC setup and deployment for new employees using standard hardware, images and software.
  • Customer service orientation.
  • Document internal procedures.
About this Company


MCV is aiming to be identified among the top bus manufactures in the world and the supplier of choice of commercial vehicles, creating new international benchmarks in this sophisticated and highly refined global industry, exceeding expectations of quality, safety and excellence in performance






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