Customer Service Agent (5th Settlement - Nasr City)

Xceed - New Cairo, Cairo

230
Applicants for
900 open positions
138
Seen
2
Shortlisted
4
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,500 to 4,500 EGP per month
Languages:
English
Vacancies:
900 open positions
About the Job
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Job Requirements
  • Fluent - Very Good English Speakers
  • Age : Max. 35
  • Graduates only
  • Location: 5th settlement

About this Company

Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations.

Xceed manages various outsourcing agreements with key government & commercial accounts in... (More)

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