Customer Service Agent (5th Settlement - Nasr City)

Xceed - New Cairo, Cairo

70
Applicants for
900 open positions
4
Seen
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,500 to 4,500 EGP per month
Languages:
English
Vacancies:
900 open positions
About the Job
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Job Requirements
  • Fluent - Very Good English Speakers
  • Age : Max. 35
  • Graduates only
  • Location: 5th settlement

New
WUZZUF Badges

Xceed prefers having strong proficiency in the following abilities for this job: English Writing and English Speaking.

You can verify these abilities and earn related WUZZUF badges by taking Viriphi Assessment. These badges will also increase your chances at 1000s of jobs on WUZZUF.

About this Company

Xceed is the leading multilingual Business Process Outsourcing Service provider in the EMEA region with a capacity of more than 2,200 web enabled multi channels stations.

Xceed manages various outsourcing agreements with key government & commercial accounts in... (More)

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