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Social Media Moderator

Maadi, Cairo

Social Media Moderator

Maadi, Cairo
Posted 1 month ago
143Applicants for1 open position
  • 51Viewed
  • 9In Consideration
  • 7Not Selected

Job Details

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Job Description

  • Manage and moderate the social media profiles and presence, including Facebook, Instagram, Website, WhatsApp, and additional channels.
  • Creatively responding with customized messages when needed.
  • Manage and monitor consumer interactions by ensuring timely responses to all feedback, comments, messages, reviews and visitors posts.
  • Regularly feedback insights gained from community moderation into the Social Media team
  • Building a knowledge base for clients’ FAQ’s
  • Advise marketing department about new services that are requested / inquired about from customers through Atum's various social media channels

Job Requirements

  • Strong communication and interpersonal skills
  • Minimum Experience: From 1-3 years of experience as Social Media Moderator.
  • Experience in online community moderation
  • Knowledge of social media platforms
  • Ability to maintain a positive and inclusive online environment
  • Attention to detail and problem-solving abilities
  • Fluency in English and Arabic

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