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Job Description
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Monitoring and maintaining servers systems, backup and networks
- Responding in a timely manner to service issues and requests
- Testing new technology
- Providing technical support over the phone
Job Requirements
- Bachelor's degree in computer science or equivalent
- Help desk / Technical support experience is a must
- Have a knowledge of MySQL database is a must
- Problem-solving skills
- An ability to stick to strict deadlines
- An ability to priorities and delegate
- A keen eye for detail
- Have a knowledge of MySQL database