Quality Assurance Analyst

Responsibilities

• Quality Systems Implementation
• Assist in the deployment of quality standards, SOPs, and processes across all relevant departments.
• Support the setup and use of QA tools, forms, and checklists.
• Coordinate with departments to ensure proper understanding and application of QA requirements.
• Process Compliance & Monitoring
• Monitor day-to-day adherence to implemented quality processes.
• Conduct spot checks to ensure compliance with internal SOPs and applicable regulations.
• Record, track, and escalate any identified non-conformities.
• Audit Support
• Participate in internal audits as per the approved audit plan.
• Document audit findings and prepare preliminary reports for review.
• Follow up with concerned departments on corrective actions.
• Training & Awareness
• Support in delivering basic QA-related training sessions for staff.
• Distribute QA guidelines, procedures, and updates to all relevant stakeholders.
• Maintain updated training records and attendance logs.
• Documentation & Reporting
• Assist in preparing quality documentation, including forms, SOPs, and manuals.
• Maintain accurate records of implementation progress, issues, and resolutions.
• Submit weekly/monthly implementation progress reports to the Senior Implementer/QA Manager.
• Continuous Improvement
• Collect feedback from staff on implementation challenges and opportunities.
• Suggest practical improvements to enhance efficiency and compliance.
• Support small-scale process improvement initiatives.

Key Performance Indicators (KPIs)

• Timeliness of process and SOP implementation tasks.
• Percentage of departments in compliance with QA requirements.
• Number of non-conformities identified and resolved within the agreed timeframe.
• Quality and accuracy of audit support documentation.
• Employee participation rate in QA training sessions.