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Job Description
- Develop, implement, and maintain comprehensive quality assurance processes and procedures to ensure compliance with industry standards and regulatory requirements.
- Lead the planning, execution, and documentation of internal audits, identifying areas for improvement and ensuring corrective actions are implemented effectively.
- Collaborate with cross-functional teams including medical, engineering, and management to drive continuous quality improvement initiatives.
- Monitor and analyze quality performance metrics, preparing detailed reports and presenting findings to senior management.
- Oversee the investigation and resolution of quality-related issues, ensuring root causes are identified and preventive measures are established.
- Train and mentor junior QA staff, fostering a culture of quality and professional development within the team.
- Review and approve documentation related to quality assurance, including SOPs, work instructions, and validation protocols.
- Ensure that all products and services meet established quality standards before delivery to clients or patients.
- Stay current with industry trends, best practices, and regulatory changes to ensure ongoing compliance and operational excellence.
- Support external audits and inspections, coordinating with regulatory bodies and clients as required.
Job Requirements
- Bachelor’s degree in Pharmacy.
- 3 to 5 years of proven experience in quality assurance, preferably within the healthcare or medical services sector.
- Strong understanding of quality management systems, regulatory standards, and industry best practices.
- Demonstrated ability to conduct audits, analyze data, and implement corrective and preventive actions.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
- Proficiency in quality assurance tools and software, as well as Microsoft Office Suite.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
- Experience in mentoring or supervising junior staff is an advantage.
- Ability to work onsite and commit to a full-time, long-term role.
- Fluency in English and Arabic is preferred.
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