- Participate in setting business developer&sgqts visit plan with branch manager for effective results.
- Allocate business developer&sgqts monthly, weekly and daily targets to ensure achieving all targets on time.
- Develop detailed visit plan with each business developer to ensure achieving targets.
- Review and analyze daily achievement report for each business developer to ensure achieving daily, weekly and monthly targets.
- Review and follow up all opened invoices which didn&sgqtt collected with different customers to ensure achieving collection targets on time.
- Follow up Key Account Business Developers to ensure their visits to key account customers are preformed to review their consumption in terms of products and ensure proper promotion.
- Follow up activation of stopped customers with sales team to ensure customer satisfaction.
- Follow up Business Developers to follow up customers with the returned cheques & to agree on new payments terms or collects the cash from customers to ensure maintaining company&sgqts rights and to achieve collection targets.
- Review with sales team frozen customers to ensure achieving targets.
- Ensure finishing the expire process for all customers to ensure customer satisfaction.
- Visit key customers to take orders and to ensure their satisfaction.
- Ensure activating new customers (prospecting) moreover maintaining current ones to increase sales volume & market share.
- Coordinate with other departments to resolve any escalated problems from customers to ensure customer satisfaction.
- Develop frequent reports regarding the achievement and obstacles to be submitted to direct manager.
- Perform any other assigned tasks as required by the direct manager within the same level of responsibility.
- Follow the instructions, requirements of the quality, safety and occupational health, the environment and road safety management system.
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