Internship Details
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Internship Description
Job Description:
To provide time critical support to system users within the business areas, ensuring maximum efficiency to achieve maximum customer satisfaction
- Efficient problem resolution and maximize the system availability.
- Review the frequently faced system problems and work on the improvements
- Identify pressure points and minimize risks.
- Contribute towards automation and minimizing issues by improving technology and reduce owner ship costs.
- Strictly adhere to the set procedures and follow the guidelines.
- Strict Compliance to agreed SLA for issue resolution.
- On Call 24x7
Application Deadline: 15-May-2022
Internship Start date: Immediate joining
Duration: 3 Months
Internship Requirements
- Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering
- Understanding the needs of both internal and external customers and be committed to delivering an excellent service.
- Ability to work well with others in pursuit of business aims.
- Energy, enthusiasm and commitment to the business unit.
- Positive response to and recognition of the need for change.
- Ability to make realistic decisions and is willing to take the responsibility for acting on their own initiative.
- High standards of integrity and the ability to motivate self/others towards continuous performance improvement and personal development.
- Sound technical knowledge on the related business areas.
- Willing to work on different shifts and be assigned to other sites/location if required.
