Qualifications and Skills

More than 5 years of working experience in technical Information Security.
Experience of working in an enterprise environment handling technical support, projects.
Bachelor’s degree in information security or IT-related matter or equivalent experience.
Deep understanding of technical relations in a complex environment.
An advantage to have experience and the highest certifications of the vendors F5 Networks, Broadcom, Palo Alto firewall, Pulse Secure, OPSWAT, Infoblox, Ixia, and Fortinet technologies.
Excellent and accent-free communication skills in English (Arabic would be an advantage).
Proper and structured documentation and diagramming.
Excellent organizational skills in enterprise support.
Understanding of information security concepts and related technologies.
Strong background and experience in TCP/IP networking of large-scale organizations.
Flexible work approach, based on the job requirements.
Being able to identify new work areas and to set new goals for themselves.
Excellent communication and training skills.
Outstanding customer handling, friendly and goal oriented.
Being able to understand complex business processes and activities.

About Us

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.

With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.

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Network & Security Engineer