About the Job:

A leading company is looking for a Healthcare IT System Specialist to join our team! You will play a key role in delivering technical services and ensuring the successful implementation, maintenance, and support of healthcare IT systems for our clients in both government and private sectors.

If you have a strong background in IT infrastructure, system integration, and healthcare technology, this opportunity is for you!

Responsibilities:

1. System Implementation & Project Involvement:

✔ Gather and analyze technical requirements from stakeholders.
✔ Support project planning, including evaluating hardware, software, and network solutions.
✔ Design, implement, and configure healthcare IT systems while ensuring scalability, security, and high availability.
✔ Oversee system installation, testing, quality assurance, and go-live processes.
✔ Collaborate with cross-functional teams, including application specialists and project managers.

2. Technical Support & Maintenance:

✔ Provide technical support and troubleshooting for system-related issues.
✔ Monitor system performance, optimize resources, and conduct preventive maintenance (PPM).
✔ Perform root cause analysis for system errors and implement corrective actions.
✔ Handle support tickets within agreed SLAs, ensuring successful resolution.
✔ Work closely with vendors and support teams to resolve hardware/software issues.

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Healthcare IT System Specialist