Factory General Manager — Job Description

Job Purpose

The Factory General Manager is responsible for the overall management and performance of the factory, ensuring safe, efficient, cost-effective, and high-quality manufacturing operations. The role leads all factory functions and is accountable for achieving production, quality, delivery, cost, profitability, and operational excellence objectives in alignment with the company’s strategic goals.

Key Responsibilities

1. Factory Operations & Production

Lead and oversee all day-to-day factory operations and manufacturing activities.
Ensure production plans are achieved in terms of volume, quality, cost, and delivery.
Optimize production capacity, equipment utilization, workflows, and manpower.
Establish and monitor production KPIs and take corrective action where required.
Drive continuous improvement, lean manufacturing, productivity, and operational excellence initiatives.
Ensure effective planning and utilization of raw materials, equipment, labor, and other resources.

2. Financial & Cost Management

Develop and manage the factory operating budget and annual business plan.
Control manufacturing costs, labor costs, material consumption, energy, waste, and overheads.
Improve factory profitability through productivity and cost-efficiency initiatives.
Monitor CAPEX requirements and ensure appropriate investment in machinery, technology, and infrastructure.
Analyze operational and financial performance and implement improvement plans.

3. Quality Management

Ensure compliance with company quality standards, customer specifications, and applicable regulatory requirements.
Lead the implementation and continuous improvement of the factory's Quality Management System.
Monitor quality KPIs, defects, customer complaints, rework, and waste.
Ensure root-cause analysis and corrective/preventive actions are effectively implemented.

4. Health, Safety & Environment

Maintain a strong HSE culture and ensure a safe working environment.
Ensure compliance with applicable occupational health, safety, environmental, and regulatory requirements.
Monitor safety performance, incidents, risk assessments, emergency preparedness, and environmental performance.
Promote employee awareness and accountability for safe working practices.

5. Maintenance & Asset Management

Ensure high availability, reliability, and efficiency of production equipment and facilities.
Oversee preventive, predictive, and corrective maintenance programs.
Develop plans to reduce equipment downtime and improve Overall Equipment Effectiveness (OEE).
Ensure proper management of factory assets, utilities, infrastructure, and technical resources.

6. Supply Chain & Planning

Coordinate closely with procurement, supply chain, warehousing, logistics, and commercial teams.
Ensure availability of raw materials and production inputs to meet manufacturing requirements.
Optimize inventory levels, material flow, warehousing, and production scheduling.
Ensure finished products are delivered according to customer and business requirements.

7. People & Organization

Lead, develop, and motivate the factory management team and workforce.
Establish clear objectives, KPIs, accountability, and performance management processes.
Identify organizational and capability requirements and develop succession plans.
Promote employee engagement, teamwork, discipline, and a culture of continuous improvement.
Ensure compliance with labor policies and company procedures.

8. Compliance & Risk Management

Ensure factory operations comply with applicable laws, regulations, permits, standards, and company policies.
Identify operational risks and establish appropriate mitigation measures.
Ensure internal and external audits are effectively managed and corrective actions implemented.
Maintain appropriate operational controls and documentation.

9. Stakeholder & Leadership Responsibilities

Provide regular performance reports to the CEO/COO or Executive Management.
Work closely with Finance, HR, Procurement, Sales, Supply Chain, Quality, HSE, and Engineering functions.
Maintain strong relationships with customers, suppliers, regulators, and other relevant stakeholders.
Lead major operational improvement, expansion, automation, and transformation projects.

Key Performance Indicators (KPIs)

Typical KPIs for the Factory GM include:

Production volume and plan achievement
OEE and equipment utilization
Production cost per unit
Manufacturing gross margin/profitability
On-time delivery
Product quality and defect rate
Scrap and waste percentage
Customer complaints
Machine downtime
Maintenance cost and reliability
Inventory turnover
Labor productivity
Energy consumption
HSE performance / lost-time incidents
Employee turnover and engagement
Continuous improvement savings
CAPEX delivery and ROI

Reporting Line

Reports to: Chief Operating Officer (COO) / Chief Executive Officer (CEO) / Managing Director, depending on the organization structure.

Direct reports may include:

Production Manager
Plant/Operations Manager
Quality Manager
Maintenance/Engineering Manager
HSE Manager
Supply Chain/Warehouse Manager
Production Planning Manager
HR/Administration Manager
Finance/Cost Controller

Overall Accountability

The Factory General Manager has end-to-end accountability for factory performance, balancing safety, quality, delivery, productivity, cost, profitability, people, and asset utilization while ensuring that the factory supports the company's broader commercial and strategic objectives.

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