Warehouse Supervisor

Job Brief

Warehouse supervisors are professionals responsible for managing the warehouse’s operations and staff. They are responsible for recording and maintaining inventory and advising on imports and exports. They may also supervise and train new workers to ensure that their performance is satisfactory.

Job Description

• ● Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
• ● Measure and report the effectiveness of warehousing activities and employees performance
• ● Organize and maintain inventory and storage area
• ● Ensure shipments’ and inventory transactions’ accuracy
• ● Communicate job expectations and coach employees
• ● Determine staffing levels and assign workload
• ● Interface with customers to answer questions or solve problems
• ● Maintain items record, document necessary information and utilize reports to project warehouse status
• ● Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• ● Confer and coordinate activities with other departments

Job Requirements

• ● Proven work experience as a Warehouse Supervisor
• ● Highly effective supervisory skills and techniques
• ● Knowledge of warehouse software packages and MS Office proficiency
• ● Ability to input, retrieve and analyse data
• ● Hands-on commitment to getting the job done
• ● Excellent communication and interpersonal skills
• ● Proven ability to direct and coordinate operations
• ● Strong organisational and time management skills
• ● BS degree in logistics, supply chain management or business administration