Salesforce Administrator

Job Brief

Salesforce Administrators are professionals who work with stakeholders to determine system requirements and tailor Salesforce technology for their organizations’ goals.

Job Description

• ● Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups
• ● Resolve user support tickets
• ● Identify and gather requirements from users and stakeholders
• ● Support team members and monitor user adoption of Salesforce tools in our organization
• ● Provide ongoing user training and create training materials as needed

Job Requirements

• ● Proven work experience as a Salesforce Administrator or similar role
• ● Salesforce certified administrator or Salesforce advanced administrator certification
• ● Extensive experience in the administration and maintenance of Salesforce systems
• ● Experience in performing Salesforce upgrades and ensuring successful integration
• ● Exceptional ability to create and maintain Salesforce databases
• ● In-depth knowledge of Salesforce products and their functionalities
• ● A bachelor’s degree in computer science is preferred