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Brand Ambassador

Job Brief

A brand ambassador is a professional who represents the company’s products. To promote the brand of their clients, Brand Ambassadors can be found on blogs and personal websites.

Job Description

  • Post about our products/services online (e.g. social media and forums)
  • Create, share and respond to online reviews
  • Participate in trade shows as a spokesperson for our company
  • Network and build trusting relationships with potential customers
  • Thoroughly understand our products and services to inform potential customers
  • Use word-of-mouth marketing techniques, like referring our company to friends
  • Monitor online comments and respond or forward to the Marketing department
  • Assist in organizing marketing events
  • Track customers’ preferences and suggest advertising and positioning ideas
  • Provide feedback to the Marketing and Product departments regarding customers’ requests
  • Track and report on competitors’ marketing activities

Job Requirements

  • Proven work experience as a Brand Ambassador, Promoter or similar role
  • Strong social media presence on multiple platforms
  • Experience creating online content
  • Familiarity with scheduling tools for social media, like Hootsuite and Buffer
  • Excellent communication skills
  • Professional attitude
  • An outgoing, friendly personality, and a desire to meet new people
  • Experience in retail sales is a plus
  • BSc in Marketing or relevant degree

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