Basic Info

Hatem youssef

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior customer care at Elnahar medical solution

Experience Details

Senior customer care

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Elnahar medical solution

Cairo, Egypt

N/A

Healthcare and Medical Services

N/A

Sep 2014 to present (2 years 3 months)
Call center representative at Ecco outsourcing

Experience Details

Call center representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Ecco outsourcing

Cairo, Egypt

101-500 employees

Consumer Services

N/A

Nov 2013 to Jul 2014 (8 months)
Call center representative at Vodafone egypt

Experience Details

Call center representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone egypt

cairo, giza, Egypt

N/A

Telecommunications

N/A

Feb 2013 to Mar 2014 (1 year 0 month)
Broker in Forex at Infinity for trading

Experience Details

Broker in Forex

Business Development

Entry Level

N/A


Company Details

Infinity for trading

Cairo, Egypt

51-100 employees

Capital Markets

N/A

Jul 2011 to Nov 2012 (1 year 4 months)
Accountant at Pronto

Experience Details

Accountant

Accounting/Finance

Student

N/A


Company Details

Pronto

Cairo, Egypt

N/A

Accounting and Auditing Services

N/A

Aug 2008 to Apr 2011 (2 years 8 months)

Education

Bachelor's Degree in accounting

Education Details

Bachelor's Degree

accounting

Benha University, Egypt

Not specified

N/A

N/A

Benha University
2003 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

naser

Egypt

2003

B / Very Good / 75 - 85%

N/A

naser
2003

Training and Courses

Training/Course Details

MARKETING

Aug 2012

self study

N/A

Training/Course Details

electronic accounting

Aug 2008

kit

N/A

A+ at self study
Sep 2012

Training/Course Details

A+

Sep 2012

self study

N/A

Training/Course Details

microsoft office 2010

Jan 2013

self study

N/A

Training/Course Details

customer service

Apr 2013

AUC

N/A

Training/Course Details

Master Business Administration (MBA)

Jan 2016

Westbrook University

i`m study master business administration, i finished two modules and i will finished master in jan 2018

This profile is fresh!
Last update was today

Jobseeker photo

Profile Skills and Keywords

A+AccountantAccountingAccounting And Auditing ServicesArabicBroker In ForexBusinessCall Center RepersentativeCall Center RepresentativeCapital MarketsCommunication SkillsComputer MaintenanceComputer SkillsConsumer ServicesCustomer ServiceElectronic AccountingEnglishFinanceForexGermanHandles StressHard WorkerHealthcare And Medical ServicesInsuranceInternet SearchLeaderMARKETINGMaster Business Administration (MBA)Microsoft OfficeMicrosoft Office 2010Problem SolverSenior Customer CareSupportSupportiveTelecommunicationTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

German

German

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Computer Skills

Computer Skills

: Advanced

: Extreme - I love it!

:

5-7 years

Communication Skills

Communication Skills

: Advanced

: High

:

3-5 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

1-3 years

Internet Search

Internet Search

: Intermediate

: High

:

More than 7 years

A+

A+

: Intermediate

: Medium

:

1-3 years

Computer Maintenance

Computer Maintenance

: Intermediate

: Extreme - I love it!

:

1-3 years

Telecommunication

Telecommunication

: Intermediate

: High

:

1-3 years

Customer Service

Customer Service

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

call center repersentative

call center repersentative

: Advanced

: Extreme - I love it!

:

3-5 years

forex

forex

: Advanced

: High

:

1-3 years

accountant

accountant

: Advanced

: Medium

:

1-3 years

Key Skills

Leader, Hard worker, Problem Solver, Handles Stress, Supportive

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