Basic Info

Bassem Nashed

More than 15 years

Cairo, Egypt

Master's Degree

Manager

Work Experience

IT Manager at Vfstasheel

Experience Details

IT Manager

IT/Software Development

Manager

• In the First Year I worked as project manager , Established the 12 locations in Egypt, through Software, hardware, Infrastructure.
• Benchmarked, analyzed, reported on, and made recommendations for the improvement and growth of the IT infrastructure and IT systems.
• Communicated regularly with stakeholders regarding pertinent IT activities.
• Communicated updates, service times, and usage best practices throughout the company.
• Confirmed effectiveness of solutions by interacting with user base and understanding their challenges.
• Defined and implemented disaster recovery and backup procedures for systems managed by the team.
• Defined delivery and support plans for implementing appropriate information technologies.
• Developed and implemented all IT policies and procedures.
• Directed the daily IT Department operational and strategic planning, including fostering innovation, project management, and organizing and negotiating the allocation of resources.
• Established and managed to budget comprising ongoing operations and upgrades to systems.
• Managed the company technologies VPN, Symantec cloud, lease lines, Satellite connection ,Wai-max, Microwave, Active Directory.
• Kept up to date on industry developments and best practices.
• Maintained quality of service by establishing and managing to organizational standards.
• Managed IT staff, including hiring, training, conflict resolution, and performance coaching and talent management.
• Managed financial aspects of the IT Department, including purchasing, budgeting.
• Negotiated and administered vendor, ISP, outsourcer, and consultant contracts, and service agreements.
• Oversaw provision of end-user services, including help desk and technical support services.
• Provided proactive analysis of key metrics, project milestones, and departmental priorities.
• Recommended, engineered and managed office systems, including centralized productivity and communication systems such as e-mail, Antivirus, Backup and centralized desktop environments, ticketing systems.
• Worked effectively with various stakeholders (executives, department heads, end users, vendors, or consultants) to define business and systems requirements.
• Maintained the team annual evaluation, reports.
• Maintained the firewall and Client VPN installations.


Company Details

Vfstasheel (multinational)

Cairo, Egypt

501-1000 employees

Travel and Tourism

N/A

Jul 2013 to present (4 years 7 months)
IT Manager at Cegedim Trends

Experience Details

IT Manager

IT/Software Development

Manager

• Directed IT Department operational and strategic planning, including, project management, and organizing and negotiating the allocation of resources
• Managed financial aspects of the IT Department, including purchasing, budgeting, and budget review.
• Managed all the company infrastructure and IT systems, ERP Systems ,CRM.
• Negotiated and administered vendor, ISP, outsourcer, and consultant contracts, and service agreements.
• Managed the company assets, inventory, and documentations.
• Recommended, engineered, and managed office systems, including centralized productivity and communication systems such as e-mail, Antivirus, Backup and centralized desktop environments, ticketing systems, ISA and SharePoint servers.
• Benchmarked, and made recommendations for the improvement and growth of the IT infrastructure and IT systems.
• Defined and implemented disaster recovery and backup procedures for systems.
• Negotiated and administered vendor, ISP, outsourcer, and consultant contracts, and service agreements.
• Audit the servers ( Oracle , Sql , AS400 ) performance and implement developments
• Maintained AD , all Servers performance.
• Managed and developed all the IT policies and procedures, remote connections.
• Managed the company Databases, Access system, fire alarm.
• Supported the Company department heads through the new setups, installations.
• Co-ordained with the head office in France.
• Trained and developed the stuff .


Company Details

Cegedim Trends

Cairo, Egypt

N/A

Recreational Facilities and Services

N/A

May 2009 to May 2013 (4 years)
IT Manager at Aghapy TV

Experience Details

IT Manager

IT/Software Development

Manager

• Managed and Maintained the Active Directory, Network.
• Maintained the Live stream events.
• Maintained the Live stream Server , Live boxes remotely.
• Maintain all the channel systems, infrastructure.
• Maintained the vendors , ISP, Purchasing ,software developments and updates.
• Manage the assets inventory.
• Maintained AD , all Servers performance.
• Maintained the IT Department operational and strategic planning


Company Details

Aghapy TV

Egypt

101-500 employees

Media Production

N/A

Jan 2009 to Apr 2009 (3 months)
IT Manager at Royal House (Super markets Group )

Experience Details

IT Manager

IT/Software Development

Manager

• Managed the IT Department operational and strategic planning
• Managed and developed training , programs of IT Stuff .
• Managed the retail systems , ERP system , Databases
• Managed and trained stuff .
• Managed the daily IT operational tasks.
• Manage the assets & inventory
• Maintained AD , all Servers performance and utilization
• Manage and maintain the point of sales systems
• Managed the daily backup, Antivirus , Helpdesk tasks maintained by the Stuff.
• Managed all the supermarket IT assets and systems .
• Managed all the IT services, Vendors ,ISP , suppliers , outsourcers


Company Details

Royal House (Super markets Group )

Cairo, Egypt

N/A

Retail

N/A

Aug 2007 to Dec 2008 (1 year 4 months)
IT Manager at Metro Brokerage For Book keeping & Stock Dealing

Experience Details

IT Manager

IT/Software Development

Manager

• Managed the IT Department operation and strategic planning.
• Managed the Database Services functionality, Security.
• Managed all the IT Software, hardware , systems.
• Maintained the daily Antivirus scan functionality, Backup.
• Coordinated with the departments managers to ensure that IT services functionality met the company standards.
• Maintained AD , all Servers performance and utilization ,Backup
• Defined and implemented disaster recovery and backup procedures for systems.
• Trained the stuff.


Company Details

Metro Brokerage For Book keeping & Stock Dealing

Cairo, Egypt

101-500 employees

Financial Services

N/A

Jan 2001 to Sep 2006 (5 years 8 months)
Computer Supervisor at Manner House Language School

Experience Details

Computer Supervisor

IT/Software Development

Manager

• Worked as a Computer Teacher for the Primary , Prep , Secondary stages .
• Explained the Governmental and High Level curriculums for the mentioned stages.
• Made the annual exams for the different stages.
• Maintained and crated some of the high level curriculums for the different stages.
• Maintained the Software installations .
• Maintained the development and maintenance of the hardware.
• Maintained the annual budget of the Computer section.
• Maintained the educational Labs maintenance.
• Maintained strong relations with the vendors , ISP’s.
• Communicated the Education Authority for the annual Exams.
• Managed 2 computer teachers.
• Trained the stuff.


Company Details

Manner House Language School

Cairo, Egypt

N/A

Education

N/A

Aug 1997 to Jan 2001 (3 years 5 months)

Education

Bsc of Commerce in Accounting

Education Details

Bsc of Commerce

Accounting

Ain Shams University, Egypt

C / Good / 65 - 75%

Accounting - Administration

N/A

Ain Shams University
1993 - 1997

Certifications

CCNA
Sep 2007

Certificate details

CCNA

Sep 2007

99%

N/A

N/A

Cisco International co

N/A

Certificate details

Post graduate Deploma

Sep 1999

good

N/A

N/A

American University in Cairo

Network and programming Diploma
contain 18 subjects

Training and Courses

Training/Course Details

many courses

Aug 2010

Intelligent co

Oracle , C++ , Maintenance , Win server 2003 , Win server 2000 , MCITP

Training/Course Details

MCITP ( Server )

Aug 2010

Gorw

MCITP tracks

Training/Course Details

MCSE

Mar 2008

Intelligent co

all MCSE tracks

Training/Course Details

Oracle Ocp

Feb 2005

Intelligent co

Oracle ocp

SQL at Emak
Apr 2014

Training/Course Details

SQL

Apr 2014

Emak

SQL

Training/Course Details

Oracle DB Admin

Jun 2015

Emak

Oracle DB Administration

Jobseeker photo

Profile Skills and Keywords

AccountingAccurate DatesActive DirectoryArabicBackup SolutionsBusiness-orientedCCNAComputer SupervisorCradaxCreativeEducationEnglishFinancial ServicesFrenchHard WorkerITIT ManagerMCITP ( Server )MCSEManaging IT PrjectsManaging TeamsMany CoursesMedia ProductionNetworkingOracle DB AdminOracle OcpOrganizerPost Graduate DeplomaProblem SolverRecreational Facilities And ServicesRetailSQLSharepointSoftware DevelopmentStrategic PlanningSuccessTicketing SystemsTravel And TourismTroubleshootingVfstasheel

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Cradax

Cradax

: Expert

: Extreme - I love it!

:

More than 7 years

Networking

Networking

: Expert

: Extreme - I love it!

:

More than 7 years

Active Directory

Active Directory

: Advanced

: High

:

More than 7 years

sharepoint

sharepoint

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Strategic Planning

Strategic Planning

: Expert

: Extreme - I love it!

:

More than 7 years

Managing Teams

Managing Teams

: Expert

: Extreme - I love it!

:

More than 7 years

Managing IT prjects

Managing IT prjects

: Expert

: Extreme - I love it!

:

More than 7 years

Networking

Networking

: Expert

: Extreme - I love it!

:

More than 7 years

Troubleshooting

Troubleshooting

: Expert

: Extreme - I love it!

:

More than 7 years

ticketing systems

ticketing systems

: Advanced

: High

:

More than 7 years

Backup solutions

Backup solutions

: Advanced

: High

:

More than 7 years

Key Skills

Business-oriented, Hard worker, Creative, Organizer, Problem Solver

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