Basic Info

Madona Guirguis

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Application Specialist at SimplerApps Software Solutions Ltd.

Experience Details

Senior Application Specialist

IT/Software Development, Education/Teaching, Training/Instructor

Experienced (Non-Manager)

- Understand Customer's Requirements and map it to the SimplerApps web-based software packaged solutions.
- Support client in the planning process, data migration,application configuration.
- Lead junior and associate specialists to train and manage their activities.
- Developing new reports using Microsoft SSRS report writer.
- Provide remote consulting services to clients on correct usage of simplerApps application services.
- Training Clients on the usage of simplerApps application services.
- Manage project implementation services provided to simplerApps clients for scheduling data migration tasks, go-live tasks and ongoing usage of simplerApps services.
- Develop and improve existing processes to better manage the software development life cycle.
- Configuring workflow processes.
- Develop SQL queries used to develop reports.
- Configure System settings according to the client's needs.


Company Details

SimplerApps Software Solutions Ltd.

Cairo, Egypt

1-10 employees

Information Technology Services

www.simplerapps.com

Jan 2015 to present (2 years)
Application Specialist at SimplerApps Software Solutions Ltd.

Experience Details

Application Specialist

IT/Software Development, Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Deep understanding of simplerApps software solutions, in at least one Domain and their business functions and features to be able to configure them to meet customer requirements
• Domain Knowledge of the ERP business processes to quickly identify gaps between customer requirements and simplerApps web-based software solution, so that the AS can advise the client and set their expectation correctly and timely
• Deep understanding of simplerApps software solutions’ Data Structures and Database design, so that the AS can help the client migrate their data to simplerApps system.
• Developing new Reports using Microsoft SSRS report writer as the client needs arise.


Company Details

SimplerApps Software Solutions Ltd.

Cairo, Egypt

1-10 employees

Information Technology Services

www.simplerapps.com

Jan 2013 to Jan 2015 (2 years)
Associate Application Specialist (AAS) at SimplerApps Software Solutions Ltd.

Experience Details

Associate Application Specialist (AAS)

IT/Software Development, Education/Teaching, Training/Instructor

Entry Level

The AAS is required to assist clients in the planning, testing, and client hands-on training, roll-out, and post-implementation support of simplerApps’ web-based software solutions.


Company Details

SimplerApps Software Solutions Ltd.

Cairo, Egypt

1-10 employees

Information Technology Services

www.simplerapps.com

Mar 2012 to Jan 2013 (10 months)
Project Coordinator at Freelance

Experience Details

Project Coordinator

Administration, Analyst/Research

Entry Level

Project coordinator for e-commerce research project in Egypt funded by the United Nations.
Helped in the Research of all related fields to the e-commerce process and analysis for all the services in Egypt that are involved in the e-commerce process.


Company Details

Freelance

Cairo, Egypt

1-10 employees

Research

N/A

Jun 2011 to Feb 2012 (8 months)
Executive Secretary at Joe-D International

Experience Details

Executive Secretary

Administration

Entry Level

Part Time Job, i was covering up for another employee was on Long Vacation.
Main Responsibilities
- Answer general phone inquiries.
- Communicate and handle incoming and outgoing communications.
- Prepare and send outgoing mail, and other correspondence.
Code and file material according to the established procedures.
Prepare reports, memos, letters, databases, and other documents as requested.
- Greet visitors and determine whether they should be given access to specific individuals.
- Handle other administrative cases.


Company Details

Joe-D International

Cairo, Egypt

11-50 employees

Construction - Industrial Facilities and Infrastructure

N/A

Dec 2010 to Apr 2011 (4 months)
Summer Internship (intern) at HSBC

Experience Details

Summer Internship (intern)

Administration

Student

N/A


Company Details

HSBC (multinational)

6th of October City, Egypt

More than 1000 employees

Banking

N/A

Jul 2009 to Jul 2009 (1 month)

Education

BA in Commerce and Business Administration

Education Details

BA

Commerce and Business Administration, Accounting

Helwan University, Egypt

C / Good / 65 - 75%

N/A

Major : Accounting

Helwan University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Notre dame DES apotre

Egypt

2006

A / Excellent / 85 -100%

N/A

Notre dame DES apotre
2006

Training and Courses

Training/Course Details

BPO (business process outsourcing)

Jun 2010

Helwan University

N/A

Training/Course Details

Accounting Diploma

Apr 2011

YAT

N/A

This profile is fresh!
Last update 4 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting DiplomaAdaptiveAdminAdministrationAdobe PhotoshopAnalyticalApplication SpecialistArabicAssociate Application Specialist (AAS)BPO (business Process Outsourcing)BankingCommerce And Business AdministrationConstruction - Industrial Facilities And InfrastructureData AnalysisDetails-orientedEnglishExecutive SecretaryFlexibleFrenchHSBCHuman ResourcesITInformation Technology ServicesMicrosoft ExcelMicrosoft PowerPointMicrosoft SQL ServerMicrosoft Visual StudioMicrosoft WordProblem SolverProject CoordinatorResearchSQL Server Reporting ServicesSSRS (SQL Server Reporting Services)Senior Application SpecialistSoftware DevelopmentSummer InternshipSupportiveTechnical SupportTraining

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Advanced

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: High

:

5-7 years

Technical Support

Technical Support

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

5-7 years

SQL Server Reporting Services

SQL Server Reporting Services

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

More than 7 years

Training

Training

: Intermediate

: Extreme - I love it!

:

3-5 years

Microsoft SQL Server

Microsoft SQL Server

: Intermediate

: Extreme - I love it!

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Little knowledge

: Medium

:

1-3 years

Microsoft Visual Studio

Microsoft Visual Studio

: Little knowledge

: Medium

:

1-3 years

Fields of Expertise

SSRS (SQL Server Reporting Services)

SSRS (SQL Server Reporting Services)

: Advanced

: Extreme - I love it!

:

3-5 years

Admin

Admin

: Intermediate

: Extreme - I love it!

:

3-5 years

Data Analysis

Data Analysis

: Intermediate

: High

:

1-3 years

Accounting

Accounting

: Little knowledge

: Medium

:

Less than 1 year

Human Resources

Human Resources

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Problem Solver, Flexible / Adaptive, Details-oriented, Supportive

Online Presence

https://eg.linkedin.com/pub/madona-nader/30/93a/51b

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