lydia michel philippe
The best is yet to come
Bourj Alarab, Alexandria, EgyptWork Experience
Senior Marketing SpecialistFull Time
Aromatic Flavours & Fragrances SAE
Jul 2017 - Present -7 yrs, 11 months
Egypt , Alexandria
Marketing specialistFull Time
Aromatic Flavours & Fragrances SAE
Jan 2016 - Present -9 yrs, 5 months
Egypt , Alexandria
customer services representative Full Time
Aromatics Flavours And Fragrances SAE
Jun 2014 - Dec 2015 -1 yr, 6 months
Egypt , Alexandria
- Job Details:Responsible of the customer services duties for the export department, my job consists of communicating with the customers outside of Egypt through emails and phone calls to fulfill their orders requirements , with a high level of satisfaction to help proceed it to our factories , following it up through out the production process and the shipping process to make sure that they arrive to our customers all over the world with high standers quality and in a timely mannered schedule
senior technical support agent at Sutherland global services Full Time
Sutherland global services
Jun 2010 - Jun 2013 -3 yrs
Egypt , Alexandria
- Job Details:help customers to solve their internet problems give them information about their accounts with the company ( bell Canada ) sell some products of bell Canada concerning the internet field like modems & internet speed & antiviruses
Education
College Diploma in faculty of arts french department
Alexandria University (ALEXU)Jan 2006 - Jan 2010 - 4 yr
High School - Thanaweya Amma
Sainte Jeanne AntideJan 2006
Achievements
learnt how to work under stress achieve projects at a certain deadline handling company stand in several international exhibitions
Languages
French
FluentEnglish
Fluent
Training & Certifications
communication skills training
Sutherland Global services ·2010diplome d'affaire international
french commerce chamber ·2009translation Ar fr / Fr Ar
faculty of arts Alexandria university ·2009translation course AR - FR / FR =AR
the Russuan Center ·2005