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laura gomiero

Reservations, Revenue, Sales, Events, Op

Dubai, United Arab Emirates

Work Experience

  • Revenue ManagerFull Time

    Empire Palace Hotel Roma

    Jan 2009 - Apr 2014 -5 yrs, 3 months

    Italy , Rome

    • Job Details:- Competitive set analysis and rate positioning. - Managing all prices, availability, room allocations, offer and packages on the hotel Official website and all Partners as: Internet Distribution Systems-IDS, Global Distribution Systems-GDS, Business to Business-B2B Tour Operator web sites, Business to Clients-B2C Agency websites and Hotel Representative website. - Maintaining parity rate control in all channels ensuring web integrity - Lead yield management strategy and pricing optimization of all virtual distribution channels that have been established along with sales and marketing.
  • Sales ManagerFull Time

    Leon's Place Hotelphilosophy

    Apr 2008 - Jan 2009 -9 months

    Italy , Rome

    • Job Details:- Competitive set analysis and rate positioning - Defining rate strategy with the General Manager - Organizing clients visits agenda during hotel pre-opening year - Tour Operator inspection, sales visits and meetings to finalize sales contracts
  • Reservations ManagerFull Time

    Empire Palace Hotel Roma

    Dec 1999 - Apr 2008 -8 yrs, 4 months

    Italy

    • Job Details:- Individual Traveler inquiry calls, reservations confirmations through e-mails, faxes and letters - Handled all aspects of the event sales, including client liaison and logistics of event and informing prior all hotel departments with a detailed event agenda. - Maximizing conference and banqueting revenue by negotiating the rate and turning the enquiries into confirmed orders - Defined the Standard of Procedures Organization and co-ordination of the Reservations Office
  • Reservations ManagerFull Time

    Hotel Majestic Roma

    Jun 1993 - Dec 1999 -6 yrs, 6 months

    Italy

    • Job Details:- Individual Traveler reservations inquiry calls, confirmations through faxes and letters - Groups and Meeting offer negotiations to Corporate Clients until final confirmation is received and contract drafted confirming all details for the event before the arrival day start. - Provided customer service and quality control of transient reservation, groups and No Shows
  • Education

    • Bachelor's Degree in Accountant and Book Keeping

      Istituto Commerciale V.Gioberti

      Jan 1990 - Jan 1990 - 0 Month

    Skills

    • Reservation
    • Sales
    • Microsoft Word
    • Hard Skills
    • Microsoft Office
    • accountant

    Languages

    • Italian

      Fluent
    • English

      Fluent
    • Spanish

      Beginner

    Training & Certifications

    • first certificate

      1990
    • first certificate

      1990
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