
laura gomiero
Reservations, Revenue, Sales, Events, Op
Dubai, United Arab EmiratesWork Experience
Revenue ManagerFull Time
Empire Palace Hotel Roma
Jan 2009 - Apr 2014 -5 yrs, 3 months
Italy , Rome
- Job Details:- Competitive set analysis and rate positioning. - Managing all prices, availability, room allocations, offer and packages on the hotel Official website and all Partners as: Internet Distribution Systems-IDS, Global Distribution Systems-GDS, Business to Business-B2B Tour Operator web sites, Business to Clients-B2C Agency websites and Hotel Representative website. - Maintaining parity rate control in all channels ensuring web integrity - Lead yield management strategy and pricing optimization of all virtual distribution channels that have been established along with sales and marketing.
Sales ManagerFull Time
Leon's Place Hotelphilosophy
Apr 2008 - Jan 2009 -9 months
Italy , Rome
- Job Details:- Competitive set analysis and rate positioning - Defining rate strategy with the General Manager - Organizing clients visits agenda during hotel pre-opening year - Tour Operator inspection, sales visits and meetings to finalize sales contracts
Reservations ManagerFull Time
Empire Palace Hotel Roma
Dec 1999 - Apr 2008 -8 yrs, 4 months
Italy
- Job Details:- Individual Traveler inquiry calls, reservations confirmations through e-mails, faxes and letters - Handled all aspects of the event sales, including client liaison and logistics of event and informing prior all hotel departments with a detailed event agenda. - Maximizing conference and banqueting revenue by negotiating the rate and turning the enquiries into confirmed orders - Defined the Standard of Procedures Organization and co-ordination of the Reservations Office
Reservations ManagerFull Time
Hotel Majestic Roma
Jun 1993 - Dec 1999 -6 yrs, 6 months
Italy
- Job Details:- Individual Traveler reservations inquiry calls, confirmations through faxes and letters - Groups and Meeting offer negotiations to Corporate Clients until final confirmation is received and contract drafted confirming all details for the event before the arrival day start. - Provided customer service and quality control of transient reservation, groups and No Shows
Education
Bachelor's Degree in Accountant and Book Keeping
Istituto Commerciale V.GiobertiJan 1990 - Jan 1990 - 0 Month
Languages
Italian
FluentEnglish
FluentSpanish
Beginner
Training & Certifications
first certificate
1990first certificate
1990