Basic Info

Islam mostafa

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer Service Representative at • Commercial International Bank

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

o Providing Solution to our customers who have any problem and solve it


Company Details

• Commercial International Bank (multinational)

Smart Village, Egypt

More than 1000 employees

Banking

N/A

May 2016 to present (7 months)
Senior techical support engineer at Phoenix For POS

Experience Details

Senior techical support engineer

IT/Software Development

Experienced (Non-Manager)

o Providing POS Solution to our customer in form of demos and presentations


Company Details

Phoenix For POS

Egypt

101-500 employees

Information Technology Services

N/A

Dec 2014 to Apr 2016 (1 year 4 months)
Customer Service Representative at Raya

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

Customer Service Representative then after 7 month i got promoted as trainer


Company Details

Raya

Cairo, Egypt

N/A

Computer Networking

N/A

Aug 2013 to Oct 2014 (1 year 2 months)

Education

Bachelor's Degree in IT department

Education Details

Bachelor's Degree

IT department , HR

Sadat Academy for Management Sciences, Egypt

C / Good / 65 - 75%

C&C++ (Programming Language System Analysis and Design Advanced System Design Knowledge of Operating System Knowledge of Artificial Intelligence Networking HTML , JAVA , ASP

N/A

Sadat Academy for Management Sciences
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Lycee Francais

Egypt

2007

A / Excellent / 85 -100%

N/A

Lycee Francais
2007

Training and Courses

Training/Course Details

IT

Jul 2011

(Gulf of Suez Petroleum Company (GUPCO))

Took 2 month training in (Gulf of Suez Petroleum Company (GUPCO)) IT department

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBankingComputer NetworkingCreativeCustomer ServiceCustomer Service RepresentativeEnglishFootballGymHRHTML , JAVA , ASPITIT DepartmentInformation Technology ServicesInteractiveMarketingMicrosoft Office ( Word , Excel , Power Point , Etc.. )NetworkingOrganizerPlannerSenior Techical Support EngineerSocialSoftware DevelopmentSquashSupport Commercial International Bank

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office ( Word , Excel , Power Point , etc….. )

Microsoft Office ( Word , Excel , Power Point , etc….. )

: Advanced

: High

:

1-3 years

HTML , JAVA , ASP

HTML , JAVA , ASP

: Intermediate

: Little

:

Less than 1 year

Networking

Networking

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

HR

HR

: Intermediate

: Medium

:

Less than 1 year

marketing

marketing

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Planner, Creative, Organizer, Social, Interactive

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