Basic Info

Islam mostafa

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer Service Representative at • Commercial International Bank

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

o Providing Solution to our customers who have any problem and solve it


Company Details

• Commercial International Bank (multinational)

Smart Village, Egypt

More than 1000 employees

Banking

N/A

May 2016 to present (1 year 2 months)
Senior techical support engineer at Phoenix For POS

Experience Details

Senior techical support engineer

IT/Software Development

Experienced (Non-Manager)

o Providing POS Solution to our customer in form of demos and presentations


Company Details

Phoenix For POS

Egypt

101-500 employees

Information Technology Services

N/A

Dec 2014 to Apr 2016 (1 year 4 months)
Customer Service Representative at Raya

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

Customer Service Representative then after 7 month i got promoted as trainer


Company Details

Raya

Cairo, Egypt

N/A

Computer Networking

N/A

Aug 2013 to Oct 2014 (1 year 2 months)

Education

Bachelor's Degree in IT department

Education Details

Bachelor's Degree

IT department , HR

Sadat Academy for Management Sciences, Egypt

C / Good / 65 - 75%

C&C++ (Programming Language System Analysis and Design Advanced System Design Knowledge of Operating System Knowledge of Artificial Intelligence Networking HTML , JAVA , ASP

N/A

Sadat Academy for Management Sciences
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Lycee Francais

Egypt

2007

A / Excellent / 85 -100%

N/A

Lycee Francais
2007

Training and Courses

Training/Course Details

IT

Jul 2011

(Gulf of Suez Petroleum Company (GUPCO))

Took 2 month training in (Gulf of Suez Petroleum Company (GUPCO)) IT department

This profile is outdated!
Last update more than 10 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBankingComputer NetworkingCreativeCustomer ServiceCustomer Service RepresentativeEnglishFootballGymHRHTML , JAVA , ASPITIT DepartmentInformation Technology ServicesInteractiveMarketingMicrosoft Office ( Word , Excel , Power Point , Etc.. )NetworkingOrganizerPlannerSenior Techical Support EngineerSocialSoftware DevelopmentSquashSupport Commercial International Bank

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office ( Word , Excel , Power Point , etc….. )

Microsoft Office ( Word , Excel , Power Point , etc….. )

: Advanced

: High

:

1-3 years

HTML , JAVA , ASP

HTML , JAVA , ASP

: Intermediate

: Little

:

Less than 1 year

Networking

Networking

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

HR

HR

: Intermediate

: Medium

:

Less than 1 year

marketing

marketing

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Planner, Creative, Organizer, Social, Interactive

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