Habtamu Liknie Bogale

Customer Service QMS/SMS Expert - Ground/Outstations & QMS GUST Instructor

• Job Details:Audit and develop an effective SMS/QMS in the outstation ground handlers, add sales (ticket office), global customer interact center, Addis Ababa ground service and Ethiopian cargo and logistics services. Plan for a continuous improvement of the entire SMS/QMS in the above areas.

Group QMS and Compliance Officer

• Job Details:Deliver quality, compliance and ACE classes for a vast number of cells under commercial, ground service and airport including ACE induction, ACE tool based, TLDC and quality/safety awareness trainings.

Change Management Officer

• Job Details:Deliver quality, compliance and ACE classes for a vast number of cells under commercial, ground service, all corporate HR, all operational HR and airport including ACE induction, ACE tool based and quality/safety awareness trainings.