Dina ISMAIL

Customer Relations Manager & Public Relations Manager

• Job Details:Ensure a positive customer experience by resolving issues efficiently. Develop strategies to improve customer service quality. Act as a bridge between customers & the company. Foster long-term relationships with clients to enhance loyalty. Gather and analyze customer feedback to improve products. Implement solutions based on customer insights. Train & motivate teams to provide excellent customer support. Use data-driven insights to enhance customer engagement. Organize meetings, interviews & events. Represent the company at events & public engagements. Develop relationships with bloggers and food critics in target markets.

Public Relations Specialist

• Job Details:Managing, obtaining & renewing the licenses and contracts required for mobile network operations. Ensure compliance with national & international telecommunications laws & regulations. Negotiate agreements with service providers & regulatory bodies. Ensure contracts align with business objectives & legal requirements. Maintain a database of contracts, ensuring timely renewals & amendments as needed.

Marketing Manager

• Job Details:Develop & execute comprehensive marketing plans to enhance brand positioning. Identify target markets and create strategies to reach corporate clients & business owners. Conduct market research to understand customer preferences & competitor activities. Develop promotional collaborations with corporate clients & distributors.