Basic Info

Amr ElNakib

11 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

IT Consultant & Trainer at Global Energy Talent

Experience Details

IT Consultant & Trainer

Education/Teaching, Training/Instructor

Manager

Consultancy & Training service


Company Details

Global Energy Talent (multinational)

United States

101-500 employees

Education

http://globalenergytalent.com/

Nov 2013 to present (3 years 1 month)
HR Business Partner - After Sales functions at Mansour Automotive Co.

Experience Details

HR Business Partner - After Sales functions

Human Resources

Manager

1. Manpower planning and job requisition processing
2. Ensuring the recruitment process is carried our effectively and efficiently
3. Initiate and monitor proper execution of our internal mobility program
4. Champion the execution and monitoring of talent review, high potentials, and employee engagement programs
5. Facilitate implementation and enabling application of learning and development programs
6. Accountable for on-boarding of new, promoted, and reallocated staff members
7. Facilitate and monitor performance management system implementation
8. Support with drafting job descriptions and position requirements
9. Receive, execute, and regulate requests related to title changes, transfers, reallocation of staff, promotions, and job rotations
10. Receive, facilitate, and respond to your staff HR needs/requests related to their roles, accountabilities, development, and career progression


Company Details

Mansour Automotive Co. (multinational)

Cairo, Egypt

More than 1000 employees

Automotive

www.mansourauto.com

Sep 2015 to present (1 year 3 months)
IT Team Leader - Service Desk at Al-Mansour Automotive Co.

Experience Details

IT Team Leader - Service Desk

IT/Software Development

Manager

N/A


Company Details

Al-Mansour Automotive Co.

Cairo, Egypt

N/A

Automotive, Information Technology Services

www.mansourauto.com

Sep 2008 to Aug 2015 (6 years 11 months)
Teaching Assistant at German University in Cairo

Experience Details

Teaching Assistant

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

German University in Cairo

Egypt

N/A

Education

N/A

Jan 2008 to Aug 2008 (7 months)
IT Computer and Networks Support Supervisor at Al-Mansour Automotive Co

Experience Details

IT Computer and Networks Support Supervisor

IT/Software Development

Experienced (Non-Manager)

• Provide guidance as a second line support to incidents reported by users; effectively respond to implement solutions to minimize user’s downtime.
• Higher tier Problem-solved issues with PC clients, Server hardware/software, network and communications.
• Review Log problems\incidents, analyze records and generate reports with recommendations.
• Maintained database of inventory of workstations and associated equipment.
• Assisted in the development and operation of enterprise wide support infrastructure, hardware and software.
• Develop and maintain knowledge of all relevant software, hardware, applications, techniques and related tools.
• Conducted frequent IT training\awareness session, to keep users up to date with latest IT applications\policies and procedures.


Company Details

Al-Mansour Automotive Co (multinational)

Alexandria, Egypt

101-500 employees

Automotive

www.almansourauto.com

Jan 2006 to Dec 2007 (1 year 11 months)
IT Computer and Networks Support Agent at Al-Mansour Automotive Co.

Experience Details

IT Computer and Networks Support Agent

IT/Software Development

Entry Level

• Provide guidance to incidents reported by users; effectively respond to implement solutions to minimize user’s downtime.
• Problem-solved issues with PC clients, Server hardware/software, network and communications.
• Log problems\incidents, analyze records and generate reports with recommendations.
• Maintained database of inventory of workstations and associated equipment.
• Assisted in the development and operation of enterprise wide support infrastructure, hardware and software.
• Develop and maintain knowledge of all relevant software, hardware, applications, techniques and related tools.
• Conducted frequent IT training\awareness session, to keep users up to date with latest IT applications\policies and procedures.


Company Details

Al-Mansour Automotive Co. (multinational)

Alexandria, Egypt

101-500 employees

Automotive

www.almansourauto.com

Apr 2004 to Dec 2005 (1 year 8 months)
Instructor at New Horizons Computer Learning Centers

Experience Details

Instructor

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

New Horizons Computer Learning Centers

Egypt

51- 100 employees

Education

N/A

Jun 2002 to Jan 2003 (7 months)

Achievements


Awarded by Microsoft Egypt by Eng. Kareem Ramadan - Microsoft Egypt CEO, as one of the best graduation university project which was in 2003.

Education

Master's Degree in Information Systems.

Education Details

Master's Degree

Information Systems.

Arab Academy for Science, Technology and Maritime Transport, Egypt

A / Excellent / 85 -100%

N/A

Achieved pre-Masters courses and working on Master’s thesis.

Arab Academy for Science, Technology and Maritime Transport
2010 - 2015
Technical Diploma in Computer & Network Systems Support

Education Details

Technical Diploma

Computer & Network Systems Support

Arab Academy for Science, Technology and Maritime Transport, Egypt

A / Excellent / 85 -100%

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2005 - 2006
Bachelor of Business Administration in Management Information Systems (MIS)

Education Details

Bachelor of Business Administration

Management Information Systems (MIS)

Arab Academy for science and technology, Egypt

A / Excellent / 85 -100%

N/A

N/A

Arab Academy for science and technology
1999 - 2003
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Abbad Ben Beshr (Kuwaiti School)

Kuwait

1998

B / Very Good / 75 - 85%

N/A

Abbad Ben Beshr (Kuwaiti School)
1998

Certifications

Certificate details

ITIL 2011 Foundation

Jun 2012

37 out of 40

N/A

12147-734166

APM Group

N/A

Certificate details

Wyse WSM Expert (WCWE)

Jun 2012

N/A

N/A

N/A

http://www.wyse.com/

N/A

Certificate details

Certified Business Analyst Professional v.2

Oct 2013

N/A

N/A

N/A

N/A

Certificate details

Project Management Professional (PMP)

Feb 2013

N/A

N/A

N/A

N/A

Certificate details

Cyberoam Certified Network Security Professional

Nov 2013

N/A

N/A

N/A

Gateworx

N/A

Training and Courses

Training/Course Details

Performance Management Workshop

Apr 2013

Training Institution

N/A

Training/Course Details

Finish Strong Program

Dec 2012

Training Institution

N/A

Training/Course Details

Negotiation Skills

Jul 2012

Training Institution

N/A

Training/Course Details

Change Management

Dec 2009

Training Institution

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Al-Mansour Automotive CoAl-Mansour Automotive Co.ArabicAutomotiveBYODCertified Business Analyst Professional V.2Change ManagementCloud ComputingComputer & Network Systems SupportCyberoam Certified Network Security ProfessionalE-CommerceEducationEnglishFTPFinish Strong ProgramGermanGlobal Energy TalentHRHR Business Partner - After Sales FunctionsHelping OthersHuman ResourcesITIT Computer And Networks Support AgentIT Computer And Networks Support SupervisorIT Consultant & TrainerIT Team Leader - Service DeskITILITIL 2011 FoundationInformation Systems.Information Technology ServicesInfrastructureInitiativeInstructorInteractiveLeaderManagement Information Systems (MIS)Mansour Automotive Co.MusicNegotiation SkillsPerformance Management WorkshopPlannerPresentationsProject ManagementProject Management Professional (PMP)SAPSocialSoftware DevelopmentSwimmingTeaching AssistantTraining, Courses & OrientationsUTMVirtualizationWeb FilterWirelessWyse WSM Expert (WCWE)

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Web Filter

Web Filter

: Expert

: Extreme - I love it!

:

5-7 years

SAP

SAP

: Expert

: Extreme - I love it!

:

5-7 years

Cloud Computing

Cloud Computing

: Expert

: Extreme - I love it!

:

3-5 years

FTP

FTP

: Advanced

: Extreme - I love it!

:

3-5 years

ITIL

ITIL

: Advanced

: Extreme - I love it!

:

More than 7 years

Virtualization

Virtualization

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Infrastructure

Infrastructure

: Expert

: Extreme - I love it!

:

More than 7 years

Training, Courses & Orientations

Training, Courses & Orientations

: Expert

: Extreme - I love it!

:

More than 7 years

Wireless

Wireless

: Advanced

: Extreme - I love it!

:

More than 7 years

E-Commerce

E-Commerce

: Advanced

: Extreme - I love it!

:

More than 7 years

UTM

UTM

: Advanced

: Extreme - I love it!

:

1-3 years

Project Management

Project Management

: Advanced

: Extreme - I love it!

:

3-5 years

BYOD

BYOD

: Advanced

: Extreme - I love it!

:

3-5 years

HR

HR

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Planner, Initiative, Social, Interactive

Online Presence

http://www.linkedin.com/pub/amr-elnakib/26/984/62bhttps://www.facebook.com/amr.elnakibhttp://twitter.com/Amr_Nakibhttp://amrelnakib.wix.com/amrelnakib

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