Basic Info

Amr eid

5 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Power NOC specialist at Vodafone EGYPT

Experience Details

Power NOC specialist

Engineering - Telecom/Technology, Operations/Management

Manager

A. Power NOC team : 9 engineers
Power NOC Team is responsible for Power and environmental monitoring and performance for VF data centers and HUBs, using ENEC and NetAcho software.

1. Established new escalation process for DC Power alarms’ monitoring with MTX operations team; lead time for Power NOC reporting is 30mins on average
2. Full automation on Remedy for all DC Power alarms including the critical & non-critical ones
3. Started to perform preventive maintenance for all DC Power Stations on all data centers including “Tanta & Mansoura”; 18 PM were done

4. Started to monitor the CB readings to ENEC for all 7100’s PS in “C5, HQ, ZH; that will give a view on the power consumption for each equipment, started Jan/17
5. Established new weekly Power Dashboard that will be presented to Operations team that will give a view on the (no. of reported alarms, power utilization, power cuts & battery backup time) in order to able to take the required proactive actions.

ii. Tanta & Mansours Data centers “New tech”

1. Started to monitor DC Power Stations for Mansours since Jan/16 by Power NOC team; since Feb/17 environmental alarms are also included to the monitoring.
2. Established two new processes for DC Power alarms’ & facilities alarms’ monitoring with both P&FM team and MTX power Operation team.
3. Integration on ENEC for new Hubs & sites which improved our view on the power & environmental performance for a significant % from VF network.
4. Remotely Battery Performance test was performed on the integrated HUBs/Sites, which faulty batteries and need to be replaced.



B. Access team :14 engineers.
Access team is responsible Access sites and following up with field engineers for all on going activities to secure VF network coverage.

1. New process was created to close the loop of daily sent access TTs with different teams
2. Full process for tracking, logging & reporting of vendors’ access violations/penalties accompanied with the agreement with H&S team to start deductions from vendors
• Violation % decreased from 4.7% in Nov/15 to reach 0.45% in Jan/17
• Total reported violations equals to 596 violations = 12.85 M LE penalties

3. Smooth Transfer of MCC team from Mokattam to SOC roam with all required servers and systems; which enhanced the team’s performance
4. Efficient merge between MCC & Planned Activities team started Mid-April ; 25% saving in resources; at same time of 45% increase in no. of CRQs plus Huawei System Monitoring

C. Site Access Process “SPOC”.

a. Remedy Upgrades were implemented which include adding the maintenance visits to access process module, monitoring the radio KPIs’ degradations for sites after visits & activities’ restriction per team; almost 50% decrease in the no. of TTs that were routed by default to MCC & 220 reported Radio KPIs
b. Monthly Forum with RO area heads to discuss the vendors’ performance per area per activity for more enhancement in the access process; 3 meetings were held
c. Two awareness sessions were conducted to vendors and task owner to clarify the different changes in access process.


Company Details

Vodafone EGYPT (multinational)

Egypt

More than 1000 employees

Telecommunications

N/A

Apr 2015 to present (2 years 4 months)
Spare part planning engineer at Vodafone

Experience Details

Spare part planning engineer

Engineering - Mechanical/Electrical, Engineering - Telecom/Technology

Experienced (Non-Manager)

N/A


Company Details

Vodafone (multinational)

Egypt

N/A

Telecommunications

N/A

Jan 2014 to Apr 2015 (1 year 3 months)
Communication engineer at Huawei

Experience Details

Communication engineer

Engineering - Mechanical/Electrical, Engineering - Telecom/Technology

Entry Level

I had three main Tasks:

• 1st to test the new project (both hardware and software) and send feedback to our team about all the problems.
• 2nd to help the software engineer (Chinese) from (ZYT) to solve all software problems and Visiting server at Vodafone switch.
• 3rd to build up my Team by:
a) Preparing all technical exams.
b) Interviewing all candidates.
c) Preparing training documents.
d) Coaching my team to understand the project.


Company Details

Huawei (multinational)

Giza, Egypt

N/A

Telecommunications

www.Huawei.com

Jan 2013 to Jan 2014 (1 year)
CS at CIB

Experience Details

CS

Customer Service/Support

Entry Level

N/A


Company Details

CIB

Egypt

N/A

Banking

N/A

Jul 2012 to Oct 2012 (3 months)
Engineer (intern) at Sirona

Experience Details

Engineer (intern)

Engineering - Mechanical/Electrical, Engineering - Telecom/Technology

Student

N/A


Company Details

Sirona

Egypt

N/A

Biotechnology

N/A

Feb 2009 to Nov 2009 (9 months)

Achievements


I will do it inshaa allah :)

Education

Bachelor's Degree in communication and electronics engineer

Education Details

Bachelor's Degree

communication and electronics engineer

Modern Academy in maadi, Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Academy in maadi
2005 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

H. maadi language school

Egypt

2005

A / Excellent / 85 -100%

N/A

H. maadi language school
2005

Certifications

MCITP
Mar 2011

Certificate details

MCITP

Mar 2011

N/A

N/A

N/A

N/A

Certificate details

Operation management

May 2017

N/A

http://ude.my/UC-3MROKWIN

UC-3MROKWIN

Udemy

Operation management

Certificate details

Product management

May 2017

N/A

http://ude.my/UC-3R99YZTK

UC-3R99YZTK

Udemy

N/A

Training and Courses

MCITP at Yat
Feb 2010

Training/Course Details

MCITP

Feb 2010

Yat

N/A

Training/Course Details

Supply Chain and Logistics Fundamentals

Oct 2015

online

Supply Chain and Logistics Fundamentals

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBankingBiotechnologyCCNACSCommunication And Electronics EngineerCommunication EngineerCommunication SkillsCreativityCustomer ServiceEngineerEngineeringEnglishHuaweiInnovationInnovativeInternetMCITPManagementMaterial PlanningMicrosoft OfficeMotivationNetworkingOperation ManagementOrganizerOrganizingPlannerPower NOC SpecialistPresentation SkillsProblem SolverProcurement EngineerProduct ManagementReadingResearchSpare Part Planning EngineerSupply Chain And Logistics FundamentalsSupportTeam PlayerTelecommunicationTelecommunicationsVodafoneVodafone EGYPT

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

Less than 1 year

Internet

Internet

: Expert

: Extreme - I love it!

:

3-5 years

Research

Research

: Expert

: Extreme - I love it!

:

1-3 years

Presentation Skills

Presentation Skills

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Office

Microsoft Office

: Intermediate

: High

:

1-3 years

MCITP

MCITP

: Intermediate

: High

:

Less than 1 year

Communication Skills

Communication Skills

: Intermediate

: High

:

Less than 1 year

Telecommunication

Telecommunication

: Intermediate

: Extreme - I love it!

:

Less than 1 year

CCNA

CCNA

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

engineering

engineering

: Expert

: Extreme - I love it!

:

1-3 years

organizing

organizing

: Advanced

: Extreme - I love it!

:

5-7 years

material planning

material planning

: Intermediate

: Extreme - I love it!

:

1-3 years

procurement engineer

procurement engineer

: Beginner

: Extreme - I love it!

:

1-3 years

Telecommunications

Telecommunications

: Beginner

: Extreme - I love it!

:

Less than 1 year

motivation

motivation

: Beginner

: Extreme - I love it!

:

Less than 1 year

Product management

Product management

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Planner, Organizer, Problem Solver, Innovative, Team Player

Online Presence

http://www.linkedin.com/home?trk=nav_responsive_tab_home

Like amr`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Amr's full profile and find more great talent and professionals to join your team.