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Weam Mohammed Allam

Seinor Telesales Specialist at engosoft training center for engineering

Nasr City, Cairo, Egypt

Work Experience

  • Seinor Telesales SpecialistFull Time

    engosoft training center for engineering

    Nov 2020 - Present -4 yrs, 7 months

    • Senior Telesales SpecialistFull Time

      Engosoft

      Oct 2020 - Nov 2022 -2 yrs, 1 month

      • Retention Agent (senior telesales )Full Time

        Aqarmap

        Oct 2019 - Oct 2020 -1 yr

        Egypt , Cairo

        • Job Details:About the Job: Dealing with old customers that the Company lost to know their objections and bad experiences. Working as an advisor to align their own objectives with the company objective. Knowing their needs and show them the campaigns' features and tools that will make the customer achieve the main target. Retaining by offering solutions and by giving them suitable discounts to get them back.
      • Telesales agent at Etisalat UAEFull Time

        Raya

        Mar 2018 - Oct 2018 -7 months

        • Education

          • Bachelor's Degree in Faculty of law

            Cairo University (CU)

            Jan 2004 - Jan 2011 - 7 yr

          Achievements

          During my period of work in Wasla Company, I achieved 120% of the required target. During my work in Dial us company, I got the title of best seller, as a result of entering more than 20 companies in Saudi Arabia. Eastern Saudi Arabia During my time in the Emirates Telecom project, I achieved the required target, which is the return of customers to deal again with the network (mobile Number portability ) And finally in Aqarmap, it won all sales competitions and achieved a return of more than 100 companies that ended the contract with Aqarmap and in the period of covid 19, I achieved sales of approximately 260,000 L.E .

          Skills

          • Internet & microsoft
          • Customer Service
          • e commerce
          • E-marketing
          • Human Resources (HR)

          Languages

          • Arabic

            Fluent
          • English

            Advanced
          • French

            Beginner

          Training & Certifications

          • قانون التامينات وقانون العمل

            IBS Training Academy ·2016
          • Human Resources Management Diploma

            IBS Traininng Academy·2016
          • Human Resources Management

            Cambridge Training College Britain·2016
          • ICDL &English; course

            Syllabus·2010
          • ICDL

            Syllabus·2009
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