
Weam Mohammed Allam
Seinor Telesales Specialist at engosoft training center for engineering
Nasr City, Cairo, EgyptWork Experience
Seinor Telesales SpecialistFull Time
engosoft training center for engineering
Nov 2020 - Present -4 yrs, 7 months
Retention Agent (senior telesales )Full Time
Aqarmap
Oct 2019 - Oct 2020 -1 yr
Egypt , Cairo
- Job Details:About the Job: Dealing with old customers that the Company lost to know their objections and bad experiences. Working as an advisor to align their own objectives with the company objective. Knowing their needs and show them the campaigns' features and tools that will make the customer achieve the main target. Retaining by offering solutions and by giving them suitable discounts to get them back.
Education
Bachelor's Degree in Faculty of law
Cairo University (CU)Jan 2004 - Jan 2011 - 7 yr
Achievements
During my period of work in Wasla Company, I achieved 120% of the required target. During my work in Dial us company, I got the title of best seller, as a result of entering more than 20 companies in Saudi Arabia. Eastern Saudi Arabia During my time in the Emirates Telecom project, I achieved the required target, which is the return of customers to deal again with the network (mobile Number portability ) And finally in Aqarmap, it won all sales competitions and achieved a return of more than 100 companies that ended the contract with Aqarmap and in the period of covid 19, I achieved sales of approximately 260,000 L.E .
Languages
Arabic
FluentEnglish
AdvancedFrench
Beginner
Training & Certifications
قانون التامينات وقانون العمل
IBS Training Academy ·2016Human Resources Management Diploma
IBS Traininng Academy·2016Human Resources Management
Cambridge Training College Britain·2016ICDL &English; course
Syllabus·2010ICDL
Syllabus·2009