
Wael ElSayed Awaad Ismail
Human Resources, Training & Administration Manager at KOUDIJS KAPO FEED
Cleopatra, Alexandria, EgyptWork Experience
Human Resources, Training & Administration ManagerFull Time
KOUDIJS KAPO FEED
Jan 2021 - Present -4 yrs, 5 months
Egypt , Alexandria
- Job Details: Development and professionalization of the Human Resources department and the company. Manage all legal affairs, renew and obtain external licenses, assess training needs and implement them for employees and manage security and transport teams. Sparring partner for managers and making an important contribution from HR to achieving the objectives of the business unit. Guide managers in the preparation and implementation of change processes. Lead recruitment & selection processes and conduct independent assessment discussions and employment conditions interviews. Ensure the anchoring and support of HR initiatives and stimulate and inspire stakeholders. Leading and implementing HR projects like frequent employee surveys and evaluation cycles.
Human Resources Manager- EgyptFull Time
AIRARABIA AIRLINES
Jan 2013 - Jan 2021 -8 yrs
Egypt , Alexandria
- Job Details:Key Functions: Recruitment & Selection Manage the staff recruitment processes and ensure best people are selected. Implement psychometric testing (ability & personality) & organize assessment centers as objective tools for effective recruitment. Arrange staff induction/orientation, including interaction with each department and follow up evaluation Update HR Management on the recruitment status on a monthly basis. Human Resource Development Support and encourage positive staff relations and morale strengthening activities. Analyze training requirements in consultation with line managers and assist in the implementation of staff training programs. Evaluate training and development outcomes. Provide staff advocacy in support of a healthy grievance procedure and open door atmosphere. Play the role of an expert/ consultant clarifying company policies and procedures. Maintain a feedback mechanism for staff input. Provide advice, assistance and follow-up on company policies, procedures, and documentation. Coordinate the resolution of specific policy-related and procedural problems and inquiries. Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations. Conducts exit interviews, analyzes data, and makes recommendations for corrective action and continuous improvement. Facilitates and/or provides training (including orientation) to the workforce. Maintains and coordinates employee recognition programs. Maintains working relationship with Govt. Depts. and adheres to terms of employment contract by monitoring day-to-day implementation of policies concerning pay, hours and working conditions. Represents management in investigating, answering, and settling grievances, by arranging and scheduling grievance hearings between personnel, supervisor and the Management team. Administer HR function through providing superior service to internal customers. Maintains close contact with the company Management to update on employees related issues. Employee Services and Personnel Administration Manage Payroll and Benefits administration and maintain the HRIS & Payroll system. Ensure that the systems run on high security and maintain confidentiality of all information. Track and monitor all transactions processed through the system and finalize the payroll. HR Operations Provide support to the Management team to meet the organizational goals. Represent and articulate staff concerns to the Management. Assist Managers in all HR related issues. Facilitate organization wide annual performance reviews. Prepare and manage manpower and administration budget. Work with the Public Relation authorities regarding immigration issues and employment authorization. Handle disciplinary issues, Investigation and disciplinary actions. Provide monthly HR reports.
Director of Human Resources / Lead Six-Sigma Green Belt in Charge of Hotel Six-Sigma operationsFull Time
Starwood Hotels & Resorts Worldwide, Inc.
Jul 2011 - Jan 2013 -1 yr, 6 months
Egypt , Alexandria
- Job Details:Responsible for short and long term planning and management of the Human Resources function. Recommend the department’s budget and manage expenses within approved budget constraints. Major areas of responsibility/ management include, but are not limited to, employment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. Work closely with General Manager in implementing, achieving and maintaining the hotel’s and Starwood’s goals and objectives. Participate in total hotel management as a member of the hotel Executive Committee. Key Functions: Human Resources responsibilities: To maintain an ‘open door’ policy in HR and be personally available to all employees for work / personal problems, grievances, benefit requests, queries and suggestions. To provide an advice service to both managers and employees on HR policy, legal requirements, staffing issues, and act as an arbitrator where necessary. Liaising with Managers to establish their recruitment requirements ensuring all recruitment is in line with budget and forecasted levels of business. Follow up with Managers during all stages of the recruitment process, keeping them informed of progress and ensuring that HR is aware of all actions. Maintain a working recruitment policy ensuring all legal and Starwood regulations are met, including authorization of payroll actions and new hires. To ensure all employee files are kept up to date - and to ensure confidentiality of employee information is maintained at all time, in line with Data Protection legislation. To provide a source of information to Department Heads regarding disciplinary, grievance and employee counseling issues. Ensure all disciplinary procedures are carried out, taking role of arbitrator, note taker or advisor where appropriate. Manage the sick leave policy of the hotel in conjunction with Department Heads. Responsible for logging of all sick leave and other absence and provide information to managers on levels of sick leave. Take a proactive role in cases of extended or repeated sickness absence. Ensure exit interviews conducted with all leavers, passing information to appropriate manager and provide analysis of exit interviews on a quarterly basis, to ensure proactive steps are taken to reduce employee turnover. Lead GB responsibilities: Managing all Operational Innovation initiatives within Hotel ensuring that all activities are aligned with Divisional Strategies and all projects are timely implemented. Ensuring a continuous property project pipeline that covers high impact projects at all times Leading Property Operational Innovation weekly Council meetings. Leading Quarterly Property Council meetings, coordinating Council meetings and being an active member of the Council. Ensuring Operational Innovation tools are appropriately utilized and executed.
Deputy Director of Human ResourcesFull Time
Starwood Hotels & Resorts Worldwide, Inc.
Jul 2010 - Jun 2011 -11 months
Egypt , Alexandria
Education
Bachelors of Law in Law
Alexandria University (ALEXU)Jan 2008 - Jan 2012 - 4 yr
BSc in Tourism & Hotels
Alexandria University (ALEXU)Jan 1999 - Jan 2003 - 4 yr
High School - Thanaweya Amma
El-Nasr Boys School (E.B.S.)Jan 1999
Skills
Languages
Arabic
FluentEnglish
FluentGerman
IntermediateItalian
Intermediate
Training & Certifications
Team Building and Leadership Skills
AmCham Career Development Center- Cairo·2017Competency Based Interviewing Skills
Smart Management Training & Consultancy- Dubai, United Arab Emirates·2016Human Resources Academy
Starwood Hotels & Resorts·2012Leadership and Human Resources
The Ministry of Tourism, Egyptian Tourism Federation & International Development Ireland·2010Modern Management Trends
The Ministry of Tourism, Egyptian Tourism Federation & Egyptian Hotel Association·2009Strategic Management
The Ministry of Tourism, Egyptian Tourism Federation & Egyptian Hotel Association·2009Systems and Strategies for Managing Organizational Conflict
e-Cornell, Cornell University, U.S.A.·2008Six Sigma Green Belt
Starwood Hotels & Resorts·2007Social Insurance Training (Pensions & Funds)
Social Insurance Institute- Alexandria·2007Job Analysis Workshop
IFC/ PEP-MENA, Business edge, EAAC Group·2006Owner/Manager & the HR Function Workshop
IFC/ PEP-MENA, Business edge, EAAC Group·2006Training Skills Workshop (Train the Trainers)
SHERATON MONTAZAH HOTEL- STARWOOD HOTELS & RESORTS·2005Sun Certified Programmer
Sun Microsystems, U.S.A.·2004German language
Goethe-Institute Inter-Nationes·2003Italian language
The Italian consulate, Alexandria, Egypt·2000