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Wael ElSayed Awaad Ismail

Human Resources, Training & Administration Manager at KOUDIJS KAPO FEED

Cleopatra, Alexandria, Egypt

Work Experience

  • Human Resources, Training & Administration ManagerFull Time

    KOUDIJS KAPO FEED

    Jan 2021 - Present -4 yrs, 5 months

    Egypt , Alexandria

    • Job Details: Development and professionalization of the Human Resources department and the company.  Manage all legal affairs, renew and obtain external licenses, assess training needs and implement them for employees and manage security and transport teams.  Sparring partner for managers and making an important contribution from HR to achieving the objectives of the business unit.  Guide managers in the preparation and implementation of change processes.  Lead recruitment & selection processes and conduct independent assessment discussions and employment conditions interviews.  Ensure the anchoring and support of HR initiatives and stimulate and inspire stakeholders.  Leading and implementing HR projects like frequent employee surveys and evaluation cycles.
  • Human Resources Manager- EgyptFull Time

    AIRARABIA AIRLINES

    Jan 2013 - Jan 2021 -8 yrs

    Egypt , Alexandria

    • Job Details:Key Functions: Recruitment & Selection Manage the staff recruitment processes and ensure best people are selected. Implement psychometric testing (ability & personality) & organize assessment centers as objective tools for effective recruitment. Arrange staff induction/orientation, including interaction with each department and follow up evaluation Update HR Management on the recruitment status on a monthly basis. Human Resource Development Support and encourage positive staff relations and morale strengthening activities. Analyze training requirements in consultation with line managers and assist in the implementation of staff training programs. Evaluate training and development outcomes. Provide staff advocacy in support of a healthy grievance procedure and open door atmosphere. Play the role of an expert/ consultant clarifying company policies and procedures. Maintain a feedback mechanism for staff input. Provide advice, assistance and follow-up on company policies, procedures, and documentation. Coordinate the resolution of specific policy-related and procedural problems and inquiries. Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations. Conducts exit interviews, analyzes data, and makes recommendations for corrective action and continuous improvement. Facilitates and/or provides training (including orientation) to the workforce. Maintains and coordinates employee recognition programs. Maintains working relationship with Govt. Depts. and adheres to terms of employment contract by monitoring day-to-day implementation of policies concerning pay, hours and working conditions. Represents management in investigating, answering, and settling grievances, by arranging and scheduling grievance hearings between personnel, supervisor and the Management team. Administer HR function through providing superior service to internal customers. Maintains close contact with the company Management to update on employees related issues. Employee Services and Personnel Administration Manage Payroll and Benefits administration and maintain the HRIS & Payroll system. Ensure that the systems run on high security and maintain confidentiality of all information. Track and monitor all transactions processed through the system and finalize the payroll. HR Operations Provide support to the Management team to meet the organizational goals. Represent and articulate staff concerns to the Management. Assist Managers in all HR related issues. Facilitate organization wide annual performance reviews. Prepare and manage manpower and administration budget. Work with the Public Relation authorities regarding immigration issues and employment authorization. Handle disciplinary issues, Investigation and disciplinary actions. Provide monthly HR reports.
  • Director of Human Resources / Lead Six-Sigma Green Belt in Charge of Hotel Six-Sigma operationsFull Time

    Starwood Hotels & Resorts Worldwide, Inc.

    Jul 2011 - Jan 2013 -1 yr, 6 months

    Egypt , Alexandria

    • Job Details:Responsible for short and long term planning and management of the Human Resources function. Recommend the department’s budget and manage expenses within approved budget constraints. Major areas of responsibility/ management include, but are not limited to, employment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. Work closely with General Manager in implementing, achieving and maintaining the hotel’s and Starwood’s goals and objectives. Participate in total hotel management as a member of the hotel Executive Committee. Key Functions: Human Resources responsibilities:  To maintain an ‘open door’ policy in HR and be personally available to all employees for work / personal problems, grievances, benefit requests, queries and suggestions.  To provide an advice service to both managers and employees on HR policy, legal requirements, staffing issues, and act as an arbitrator where necessary.  Liaising with Managers to establish their recruitment requirements ensuring all recruitment is in line with budget and forecasted levels of business. Follow up with Managers during all stages of the recruitment process, keeping them informed of progress and ensuring that HR is aware of all actions.  Maintain a working recruitment policy ensuring all legal and Starwood regulations are met, including authorization of payroll actions and new hires.  To ensure all employee files are kept up to date - and to ensure confidentiality of employee information is maintained at all time, in line with Data Protection legislation.  To provide a source of information to Department Heads regarding disciplinary, grievance and employee counseling issues. Ensure all disciplinary procedures are carried out, taking role of arbitrator, note taker or advisor where appropriate.  Manage the sick leave policy of the hotel in conjunction with Department Heads. Responsible for logging of all sick leave and other absence and provide information to managers on levels of sick leave. Take a proactive role in cases of extended or repeated sickness absence.  Ensure exit interviews conducted with all leavers, passing information to appropriate manager and provide analysis of exit interviews on a quarterly basis, to ensure proactive steps are taken to reduce employee turnover. Lead GB responsibilities:  Managing all Operational Innovation initiatives within Hotel ensuring that all activities are aligned with Divisional Strategies and all projects are timely implemented.  Ensuring a continuous property project pipeline that covers high impact projects at all times  Leading Property Operational Innovation weekly Council meetings. Leading Quarterly Property Council meetings, coordinating Council meetings and being an active member of the Council.  Ensuring Operational Innovation tools are appropriately utilized and executed.
  • Deputy Director of Human ResourcesFull Time

    Starwood Hotels & Resorts Worldwide, Inc.

    Jul 2010 - Jun 2011 -11 months

    Egypt , Alexandria

    • Education

      • Bachelors of Law in Law

        Alexandria University (ALEXU)

        Jan 2008 - Jan 2012 - 4 yr

      • BSc in Tourism & Hotels

        Alexandria University (ALEXU)

        Jan 1999 - Jan 2003 - 4 yr

      • High School - Thanaweya Amma

        El-Nasr Boys School (E.B.S.)

        Jan 1999 

      Skills

      • Human Resources (HR)
      • Microsoft Office
      • Operational Innovation
      • HR
      • HR Strategy
      • Hr manager
      • hr strategies
      • J2EE
      • Manufacturing Industry
      • Manufacturing

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • German

        Intermediate
      • Italian

        Intermediate

      Training & Certifications

      • Team Building and Leadership Skills

        AmCham Career Development Center- Cairo·2017
      • Competency Based Interviewing Skills

        Smart Management Training & Consultancy- Dubai, United Arab Emirates·2016
      • Human Resources Academy

        Starwood Hotels & Resorts·2012
      • Leadership and Human Resources

        The Ministry of Tourism, Egyptian Tourism Federation & International Development Ireland·2010
      • Modern Management Trends

        The Ministry of Tourism, Egyptian Tourism Federation & Egyptian Hotel Association·2009
      • Strategic Management

        The Ministry of Tourism, Egyptian Tourism Federation & Egyptian Hotel Association·2009
      • Systems and Strategies for Managing Organizational Conflict

        e-Cornell, Cornell University, U.S.A.·2008
      • Six Sigma Green Belt

        Starwood Hotels & Resorts·2007
      • Social Insurance Training (Pensions & Funds)

        Social Insurance Institute- Alexandria·2007
      • Job Analysis Workshop

        IFC/ PEP-MENA, Business edge, EAAC Group·2006
      • Owner/Manager & the HR Function Workshop

        IFC/ PEP-MENA, Business edge, EAAC Group·2006
      • Training Skills Workshop (Train the Trainers)

        SHERATON MONTAZAH HOTEL- STARWOOD HOTELS & RESORTS·2005
      • Sun Certified Programmer

        Sun Microsystems, U.S.A.·2004
      • German language

        Goethe-Institute Inter-Nationes·2003
      • Italian language

        The Italian consulate, Alexandria, Egypt·2000
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