Uttam Gurung

Sales Representative

• Job Details:Present, promote and sell products/services using solid arguments to existing and prospective customers. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. Establish, develop and maintain positive business and customer relationships. Reach out to customer leads through cold calling. Expedite the resolution of customer problems and complaints to maximize satisfaction. Achieve agreed upon sales targets and outcomes within schedule. Coordinate sales effort with team members and other departments. Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Keep abreast of best practices and promotional trends. Continuously improve through feedback.

Sales Officer

• Job Details:Developing and sustaining long-lasting relationships with customers. Screening, recruiting, and training sales employees. Calling potential customers to explain company products and encourage purchases. Answering customers' questions and escalating complex issues to the relevant departments as needed. Developing in-depth knowledge of company products. Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints. Collaborating with the marketing department to ensure that the company is reaching its target audience. Informing product developers of possible product improvements and changes to ensure that company products meet current market needs. Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options. Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.