Taha Mohamed
Customer Service Specialist at Dr.greiche
Obour City, Cairo, EgyptWork Experience
Customer Service SpecialistFull Time
- Job Details:Handled and resolved intricate customer issues, effectively shortening average response and resolution times. Leveraged a CRM system to monitor customer interactions and produce analytical reports, thereby boosting operational efficiency and data precision."
Customer Support LeaderFull Time
- Job Details:Handle customers regarding inquiries, complaints, billing, and technical issues Collaborate with other departments to escalate and resolve complex issues.
Education
Bachelor's Degree in Management information system
Obour High Institute For Engineering and TechnologyJan 2023
Languages
Arabic
FluentEnglish
Advanced