Saher Fathy Zayed

Front Office Shift Leader at Steigenberger Hotels and Resorts, Egypt

Tanta, Gharbia, Egypt

Work Experience

Front Office Shift LeaderFull Time

Steigenberger Hotels and Resorts

November 2017 - Present • 6 yrs, 11 months

Front Office AgentFull Time

Baron Resort Sharm El sheikh

October 2016 - October 2017 • 1 yr

Telephone operatorFull Time

Sunrise Arabian Beach Resort

January 2016 - September 2016 • 8 months

Sales RepresentativeFull Time

Galaxy chocolate

November 2014 - October 2015 • 11 months

Education

  • Bachelor's Degree in Mass communication

    Tanta University Jan 2014

Achievements

Five great years of work experience in hospitality industry. Employee of the month, 2019. Leadership excellence award, 2020. Trained/Educated others. Saved time by coming up with efficient methods and tools. Resolved 95% of customer enquiries and complaints (customer service role).

Skills

Tools and Fields of Expertise

Languages

  • English

    Advanced

  • Russian

    Intermediate
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