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Passant Mohamed Zaki

Account Manager at BrandMark - Marketing Solutions

Rehab City, Cairo, Egypt

Work Experience

  • Account ManagerFull Time

    BrandMark - Marketing Solutions

    Jan 2021 - Present -4 yrs, 5 months

    Egypt , Cairo

    • New business developerFull Time

      Fancyxpress

      Jun 2020 - Sep 2020 -3 months

      Egypt , Cairo

      • Job Details:• Prepare the strategies, short and long term plan for the sales & marketing structure. • Develop the rules & structure for each department from; logistic, sales, marketing, customer service, commercial… • Identify potential clients in the target market and complete appropriate research on the prospective client's business and equipment needs • Performs online sales activities to achieve sales objectives. • Identify and contact potential customers for business opportunities. • Perform daily tasks based on the assigned work plan. • Maintain profitable and productive relationships with customers. • Maintain up to date knowledge about product information and promotions. • Negotiate contracts and close agreements to maximize profits • Stay abreast of online marketing trends and competitors • Partner with sales teams to create contract-winning proposals for current and prospective clients • Collaborate with design and production teams to ensure contracted product specifications are executed on-time and as agreed • clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) • Prepare reports on account status • Development of financial plans including budgeting and forecasting for the short and long term • Analyzing the business performance, including the profitability, revenue, pricing and cost of goods sold • Managing budgets, expenses and pricing and commercial arrangements • Lead role in advising around pricing for commercial contracts • Driving efficiencies to ensure contracts remain financially viable and delivered on budget • Partnering with business managers to drive financial performance • Supporting the Sales and Marketing department by conducting analysis of commercial opportunities • Preparing models to assess future profitability of identified opportunities • Supervising staff - often a Management or Divisional Accountant and reviewing work • Coordinate with the graphic team on the designs for the company and suppliers marketing services • Brain storm with the sales/marketing team for the marketing plan, ideas, designs…
    • teamleaderFull Time

      Jumia

      Nov 2019 - Apr 2020 -5 months

      Egypt , Cairo

      • Job Details:• Responsible for the whole KPIS of the team which is NMV (Net merchandising value), assortments, VAS (value added services), live & active vendors • Data Analysis (regard the department targets & performance) • Handling all the cases/issues with the team and the escalation cases to be investigate in • Responsible for the team attendance, performance and theirs Occupancy rate performance • Own the optimization, arranging the VAS (value added service) and organize it with the vendors • Own the call quality through call assessment • Sales force • Coaching the team and working on develop them • Representing and prepare trainings and workshops
    • Team CoachFull Time

      Jumia

      Apr 2019 - Dec 2019 -8 months

      Egypt , Cairo

      • Job Details:• Own the call quality by listening to the agents calls and evaluate it • Work on improving the agents’ quality through training and workshops • Worked on preparing the trainings material and coach the agents • Acting as a team leader by advising team members how to deal with vendors, improve their communication and negotiation skills, prepare trainings and meetings to practice more on their skills, information and issues they face in order to solve it or advise what is the best way to deal with such cases. • Handling the escalation cases by listening to the calls and investigate.
    • Education

      • Bachelor's Degree in Accounting

        Ain Shams University (ASU)

        Jan 2018 

      Skills

      • Sales
      • Coaching
      • Team Leading
      • Self motivated
      • Interactive
      • Communication
      • dynamic

      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • French

        Beginner
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