Passant Salah Saleh

Senior key account managerFull Time

• Job Details:• Lead major strategic projects and partnerships with industry leaders such as Amazon, Yango, Huawei, and Watchit…..etc • Manage all critical projects, from contract negotiation and technical implementation to final delivery. • Responsible for validating monthly reports and ensuring financial accuracy for invoicing. • Develop business strategies that foster growth in new markets and partnerships. • Drive market analysis, competitor benchmarking, and business development opportunities to achieve revenue targets. • Oversee cross-functional teams, coordinating the entire launch process for new services, from negotiations to implementation. • Ensure continuous process improvement for operational excellence, aiming to optimize performance and revenue. • Act as a liaison for key stakeholders, ensuring strong client relationships and service delivery. • Consistently recognized as a top performer for successful management of high-value partnerships. • Led the launch of major services and products that significantly contributed to revenue growth. • Ensured financial accuracy and streamlined invoicing processes, enhancing operational efficiency. • Development and implement a customer-centric business development strategy for Direct Carrier Billing • Set ambitious objectives and drive results through effective teamwork ensuring achievement of KPIs • Lead the service team in delivering excellence in customer-centric service • Revenue management and forecasting on a regular basis (weekly, monthly and quarterly) • Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries • Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realization • Continually assess the market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions • Collaborate with internal teams (Marketing, Product, Content) to design and implement differentiated and profitable solutions • Effectively collaborating with internal and external customers on business-related support activities for troubleshooting/Issue resolution • Responsible for handling all legal approvals/ updated with the NTRA, especially when the company has the quarterly inspections, till the company was ranked number 1 in the market for our quality & adherence to the regulatory guidelines.

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