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Passant Abdel-Razeq

Customer Service Representative/Floorwalker at Jumia Egypt

Mokattam, Cairo, Egypt

Work Experience

  • Customer Service Representative/FloorwalkerFull Time

    Jumia Egypt

    Jan 2019 - Present -6 yrs, 5 months

    Egypt , Cairo

    • Job Details:Supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services.
  • Public RelationsFull Time

    El Jamila Hospital

    Jan 2018 - Jan 2019 -1 yr

    Egypt , Cairo

    • Job Details:Public relations specialists build and maintain a positive public image for the hospital. create from press releases to social media messages, that shape public opinion of the company or organization and increase awareness.
  • TeacherFull Time

    Moon Baby nursery

    Jan 2014 - Jan 2017 -3 yrs

    Egypt , Cairo

    • Job Details:Responsible for preparing lesson plans and educating students at all levels. Their duties include assigning homework, grading tests, and documenting progress. able to instruct in a variety of subjects and reach students with engaging lesson plans.
  • Education

    • Bachelor's Degree in Arts Sociology & Mass Communication Department

      Ain Shams University (ASU)

      Jan 2016 

    • High School - IGCSE

      IGCSE from EL-Maadi Language School

      Jan 2012 

    Skills

    • computer
    • Microsoft Office
    • Familiar with Internet Application

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Sales

      Ardic - real estate development·2014
    • Customer Service

      Vodafone·2013
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