Nabila Nabil Othman

Key Account ManagerFull Time

• Job Details:Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Corporate Sales Account ManagerFull Time

• Job Details:Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful delivery of our solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed

Export SalesFull Time

• Job Details:Study export market and potential customer and identify the best approach for prospecting Receive customer orders and prepare coordinate with planning and production departments to reach the proper confirmed timing and communicate it to customer Develop, implement, and improve all sales related systems including policies, processes, procedures, and work instructions Develop sales information system including customer data base and keeping it updated and available on time to support decision making process Conduct all required researches on export and local market to identify potential needs and study competition and market buying behaviour