Basic Info

Ibrahim hamady

4 years

Ismailia, Egypt

Bachelor's Degree

Experienced

Work Experience

Volunteer and PR representative (volunteer) at Resala charity organization

Experience Details

Volunteer and PR representative (volunteer)

Project/Program Management

Experienced (Non-Manager)

N/A


Company Details

Resala charity organization

Ismailia, Egypt

101-500 employees

Non-Profit Organizations

N/A

Aug 2009 to present (7 years 4 months)
Customer Service represntative at Teleperformance

Experience Details

Customer Service represntative

Customer Service/Support

Entry Level

Western Union usa and canda account


Company Details

Teleperformance (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

ww.teleperformance.com

Mar 2015 to May 2016 (1 year 2 months)
ُُEnglish instructor at CtC Academy

Experience Details

ُُEnglish instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

CtC Academy

Cairo, Egypt

51-100 employees

Education, Business Services - Other

www.ctcacademy.com

May 2015 to Sep 2015 (4 months)
English and Soft Skills Trainer at New horizons

Experience Details

English and Soft Skills Trainer

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

I left because Ihad to join the army


Company Details

New horizons (multinational)

Cairo, Egypt

101-500 employees

Education

N/A

Sep 2013 to Jan 2014 (4 months)
Translator and english instructor (intern) at Merge for language and translation

Experience Details

Translator and english instructor (intern)

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

Merge for language and translation

Ismailia, Egypt

1-10 employees

Education

N/A

Jul 2010 to Aug 2013 (3 years 1 month)

Achievements


Advancing to be Subject Matter Expert


Education

BA in English Literature and linguistics

Education Details

BA

English Literature and linguistics

Suez Canal University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Suez Canal University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elsadat miltary high school

Egypt

2008

B / Very Good / 75 - 85%

N/A

Elsadat miltary high school
2008

Certifications

Certificate details

EDU Egypt program (Business English & soft skills)

Sep 2013

N/A

N/A

N/A

New Horizons inistitute

N/A

Certificate details

employability skills training

Dec 2012

N/A

N/A

N/A

american university in cairo

N/A

Training and Courses

Training/Course Details

Employabilty skills training

Oct 2012

AUC

N/A

Training/Course Details

EduEgypt program

Sep 2013

Ministry of communication and ItI

Business English, soft skills, and customer service

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

??English InstructorAnalyticalBusiness PlanningBusiness Services - OtherCoaching And TrainingCommunication SkillsCommunicatorConsumer ServicesCustomer ServiceCustomer Service RepresntativeEDU Egypt Program (Business English & Soft Skills)EduEgypt ProgramEducationEmployability Skills TrainingEmployabilty Skills TrainingEnglishEnglish And Soft Skills TrainerEnglish Literature And LinguisticsHard WorkerInitiativeMicrosoft OfficeNew HorizonsNon-Profit OrganizationsPresentation SkillsProblem SolverProgram ManagementProjectReadingStudyingSupportTeleperformanceTranslatorTranslator And English InstructorTravellingVolunteer And PR Representative

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: High

:

1-3 years

Communication Skills

Communication Skills

: Intermediate

: High

:

1-3 years

Presentation Skills

Presentation Skills

: Intermediate

: High

:

1-3 years

Business Planning

Business Planning

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Advanced

: High

:

1-3 years

translator

translator

: Advanced

: Extreme - I love it!

:

1-3 years

coaching and training

coaching and training

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Analytical, Communicator, Hard worker, Initiative, Problem Solver

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